Performance Appraisal
Performance appraisal refers to the process of evaluating the performance of the employees within the organization. Performance appraisal process involves comparing the employee’s level of performance with the pre-established standards. The performance appraisal process enables the firm to plan for the future workforce. It also presents the management with the basis to promote, demote, fire and motivate employees (Cleveland, 2010).
Additionally, performance appraisal enables the firm’s management to determine the training needs of the employees. The firm, therefore, should pay much attention to the performance appraisal process as it gives the general outlook of the quality of the workforce. In essence, this process requires a clearly spelt out criteria for the whole exercise. Clearly documented forms are usually used to review the performance of the employees. These forms provide expected standard in all the given disciplines.
Performance Appraisal Form
Communication skills (40%)
Supervision (30%)
Leadership
Final Grading
There are different grading systems. The grading system used above is clear and easy to understand by all the involved parties. It also gives a clear impression of the overall condition of the appraisal process. Supervision as an administrative duty requires the supervisor to command great communication skills. The supervisor should be in contact with employees in order to relay the relevant instructions to the employees. Equally, the supervisor should possess good leadership attributes in order to take control over all the operations happening within his area of jurisdiction (Grote, 2011). While supervision as an exercise requires coaching, the manager should be able to exercise all the necessary skills gained through experience in carrying out his duties.
References
Cleveland, J. (2010). Understanding Performance Appraisal: Social, Organizational, and Goal-Based Perspectives. Thousand Oaks: SAGE Publications, Inc.
Grote, D. (2011). How to Be Good at Performance Appraisals: Simple, Effective, Done Right. Cambridge: Harvard Business Review Press.