Communication has now become the epicenter of the business world. As such, there are some vital qualities that will determine whether or not the employee is an effective business communicator. Some of these qualities include:
Completeness
In the delivery of a business message, an effective business communicator always ensures that it is complete. In other words, such a message should contain all the necessary facts that a listener or reader may desire to hear. An effective business communicator is also ready to respond to all the questions that are directed at them. Whenever necessary, such a communicator always ensures that they offer extra information if deemed necessary.
Conciseness
An effective business communicator is able to deliver a complete message in the least amount of words without also compromising on the quality of such a message. Additionally, such a communicator ensures that only the relevant statements have been included in a message. This ensures that the attention of the readers or listeners is not diverted from the main points. A good communicator also ensures that unnecessary repetitions are avoided.
Consideration
In the preparation of their messages, effective communicators always have the best interests of their listeners in mind. In other words, they try to assume the position of their listeners. As such, they place greater emphasis on pleasant and positive facts. Moreover, such communicators believe in the application of ethics and integrity in their talk, as well as in their daily lives.
Concreteness
This involves being vivid, specific, and definite instead of general and vague. For this reason, effective communicators rely on facts and figures. By using action verbs, effective communicators are able to capture the attention of their listeners and leaders, owing to a forceful statement of their information.
Clarity
This involves getting an accurate meaning of a message. To emphasize clarity, effective communicators utilize visual aids such as illustrations, tables, pie charts, and graphs whenever desirable. In addition, such communicators make it a habit to choose simple and familiar words in their conversations.
Courtesy
Effective communicators do not hurt the feelings of their listeners. As such, these communicators tend to be thoughtful, tactful, and appreciative. They also ensure that expressions that hurt, irritate, or belittle their listeners are omitted from their conversations.
Correctness
In communicating, effective communicator ensures that their message is communicated in a proper, right and ethical manner. For this reason, effective business communicators use a language of the right level while also ensuring that the words, facts, and figures that they employ are accurate.