The analysis of project management and operations management principles, tools, and techniques would be helpful for Julius Berger to achieve positive change. First and foremost, since the quality of projects performed by the company largely depends on innovative techniques applied in construction and operations, it would be beneficial to use the EFQM approach to improve innovation. According to the principles of EFQM, companies should “establish approaches to engage relevant stakeholders and use their collective knowledge to generate ideas and innovation.” Using a reward system that incentivises innovation would help to encourage employees to research new techniques and share their ideas with the management. Secondly, the company could apply quality circles to engage employees in processes of quality improvement and problem-solving. Quality circles could also assist in promoting innovation and organisational learning because employees would have a chance to discuss their ideas with one another.
In order for these changes to achieve the desired effect in facilitating innovation, it is necessary to create an appropriate environment. Managers could do it by creating and sustaining a focus on creativity and innovation in their approach to management. This means that they should adopt a leadership style that benefits innovation and empowers employees. For example, transformational leadership is a potent approach to empowerment and innovation, as shown by Afsar, Badir and Bin Saeed. It also assists organisations in change management by improving commitment, creating a shared vision, and inspiring employees, and thus is relevant in Julius Berger’s case. Applying transformational leadership would assist Julius Berger in preventing resistance to change and achieving quality improvement through innovation in operations.
Leaders should also create a culture of creativity in the organisation to support employees in developing organisational innovation. According to research, corporate culture has an essential influence on creativity and innovation in organisations and thus might serve as a competitive advantage for companies relying on innovation to succeed. An organisational culture of creativity can also be built using the EFQM model, which emphasises the importance of employees’ ideas for corporate development. Involving employees at all levels of the organisation in ideas creation and sharing would assist Julius Berger in achieving a competitive advantage, thus promoting the company’s growth and development.