Kaizen – An Approach to Continual Improvement

Kaizen approach refers to positive improvement of a process in an organization. It is a strategy that is employed by business organizations majorly in the manufacturing sector. Being a daily process, kaizen strategy involves using scientific ways to perform tasks in an organization reducing waste during the business process besides improving productivity. It is an all-inclusive task that is carried out by all members of an organization right from top managers to low-ranked staff (Colenso, 2000).

Kaizen calls for the use of information to lens security The Company should therefore maintain an entrance system that keeps the details of those who enter and leave its premises. By focusing on customers’ information, the company gets good communication from the same and therefore stays up to date on the required security level. Kaizen is also a method that outlines the guidelines and process of applying quality security management tools management (Lee, 2004).

Security can however be enhanced through teamwork and customer focus components of this approach. Teamwork in an organization refers to integrative work and requires good communication. Teamwork improves the production process in an organization by bringing more hands together to bite off more than one can chew thereby making tasks piece of cake. When security officers identify loopholes in the system, they report the same to management, and a corrective mechanism is taken. Whenever staff or clients of an organization enter or leave the business premises, a regular security guard should be at the gate to check them in and out (Colenso, 2000).

The organization can install a machine at the entrance that is able to detect any malicious material carried that might be dangerous. An officer on patrol is able to check the behavior of those entering and leaving the premises. This however calls for authority for the execution of mutual responsibilities which maintains a smooth flow of activities. Security is attained when guards adopt integrative action in executing the process of entry and exit in a continuous and daily process. When improvement is made on daily basis by bringing together the ideas and implementing them the organizations’ security is enhanced. Problems and weaknesses identified on daily basis should be worked on in real-time (Bunji, 1995).

The organization is secure if it focuses on customers who frequent its premises. This can be done through regular screening for any malicious materials which could be harmful to the well-being of the organization. When a system is incorporated at the gate which does continuous check-ups of the customers, then any kind of terrorism is curbed. Gate officers only allow customers to enter the premise with valid reasons hence minimizing insecurity. To ensure consistency, checking should be a continuous process as outlined by security kaizen. To increase customer satisfaction, the organization should initiate projects and requirements and strengthen them (Bunji, 1995).

Other than standardizing the operations by having the measures outlined above, the organization checklist comes in handy. It helps reduce the effects of human error like loss of attention or memory. This can be done by having an automated software system to aid the process. The organization can have a gate that requires a password to open and should be known to the officer in charge alone. Therefore in case, he loses attention or sleep, the customers have to wake him up so as to have access to the premises. To check on Teamwork, the organization should have a reminder system that calls a worker when a joint work requires to be done. This prevents being absent due to forgetfulness (Katzenbach & Smith, 1993).

References

Bunji, T., (1995). Japan Human Relations Association. The improvement engine: creativity & innovation through employee involvement: the Kaizen system. Productivity Press.

Colenso, M., (2000).Europe Japan Centre, Kaizen Strategies for Improving Team Performance. London: Pearson Education Limited.

Katzenbach, J.R. and Smith, D.K., (1993). The wisdom of teams: Creating the high performance workplace organization. Boston, Mass, Harvard Business School Press.

Lee, Q., (2004).All about Kaizen. Wyandotte, Kansas.