The Role of Knowledge Management in Organization


If we analyze then we come to know that organization knowledge assets (tacit and explicit) have to be administered. Knowledge management is not concerning building a mechanized systems of human assets but it is concerning the preparation and completion of activities designed to incessantly recognize, obtain, apply, share, expand, create, protect and audit(measure) association knowledge assets. Knowledge management is about distribution best practices, improvement workers competencies and association output.

Knowledge workers are representative psychoanalyst workers who influence cryptogram rather than equipment, such as designer, bank workers, style designers, researchers, educators and strategy analysts. United States, which has an higher economy, 60% of personnel, is knowledge personnel. Knowledge personnel will make up a knowledge association. Knowledge organizations put into practice knowledge management. Unfortunately, there is no worldwide meaning for knowledge management.

Critical Analysis

Marketing and Management

In marketing put into practice, the value-added idea means those corporations add worth to their manufactured goods with a come together of intangibles such as better-trained salespeople, greater than before levels of good manners, more reliable product releases, improved service following the sale, and innovations that truthfully get better the product’s worth in the eyes of the client (Abell, Angela and Oxbrow, Nigel, 2002, 115-121). Therefore ordinary options such as air-conditioning or authority direction-finding might be included into the initial price of the means of transportation. In today’s highly spirited marketplace these value-added reimbursement give the corporation a spirited perimeter (Brooking, Annie, 2004).

Management Concepts

In the broadest background, knowledge management is the procedure from side to side which organizations make values from their thinker and knowledge-based benefit moreover in the form of unspoken or open. Often, generation principles on or after such asset mention above involve distribution them in the middle of workers, departments and even additional corporation in an attempt to devise most excellent practice. (Santosus, M and Surmacz, J, 2001)

Knowledge Management in Ford

To describe knowledge management in Ford association, first we call for to appreciate what the dissimilarity between information, in order and knowledge is. Data is natural in order (raw), which includes facts and figures composed and stored. In order is the process information that is agreed and obtainable in a significant form.

No doubt in ford corporation, knowledge management is not concerning structure a mechanized systems of human assets but it is about the preparation and completion of behavior designed to incessantly identify, obtain, apply, share, expand, create, protect and calculate(audit) association knowledge assets (King, William R, 2003, 70-72). Knowledge management is concerning unites association knowledge. It is concerning rising the worth of knowledge from time to time. It is the eventual reserve that can be practical to implement association approach as well as to attain our planned focus. The middle action of knowledge management is concerning touching association knowledge assets so that it can be used to get better efficiency.

Knowledge Management Practices

No doubt, Knowledge management practices engage behavior such as knowledge-identification, knowledge attainment, knowledge-application, knowledge distribution, knowledge growth, knowledge formation, and knowledge conservation and knowledge dimension.

Knowledge Identification

Knowledge identification is the procedure of recognized the obtainable knowledge in a corporation and also the necessary knowledge a corporation be supposed to have. More frequently, a corporation does not still realize the obtainable knowledge in the corporation. Valuable knowledge strength go unnoticed and vacant. The usage of knowledge helps to right of entry vast quantity of in order, but the process of recognizes which and anywhere to get pertinent knowledge is frequently the difficulty faced by the managers in a corporation. In recognized the knowledge in a corporation, each association must be conscious of their own aptitudes, such as their know-how and competencies (Kahaner, Larry, 2004). Any interior knowledge should be completing visible inside the association, such as recognizes best practices in the association. There are figures of conduct to identify the outside knowledge, such as by contrast with the knowledge of the contestant, knowledge from the experts of other company and also surround collaboration by earnings of the competitors. Identify the opening in corporation knowledge and ability is an effectual means in learning procedure. Once the gap flanked by knowledge obsessed and knowledge wanted by a corporation is recognizing, efforts to narrow downward the gap will activate knowledge procedure in obtain the wanted knowledge (Cascio, Wayne F, 2005).

Knowledge Development

Knowledge development is the majority significant fraction of knowledge management. This is the stage where the activities of mounting new skills, foodstuffs and ideas. Conventionally, knowledge growth only focuses on investigate and research complete in the laboratories, but the example has change to mounting new competencies also by teamwork with other corporation or inside the internal of the corporations. In a corporation, the daily behavior can donate to the expansion of knowledge. Among the fences faced by knowledge expansion are modernisms do not come in tranquil, planned surroundings (Davenport, T,H. and Prusak, L, 2002). New ideas are generate from side to surface conflicts, changes or development from obtainable products, and the need of autonomy to follow the new thoughts. Thus, all the ways of generate knowledge management engages alter for an person and the company, consequently conflict, mistake, internal opposition and additional harmful activities may occur in the association (Chidambar, Anna, 2001, pp41-42).

As cash is no longer an matter in this field, managerial issues may be dangerous in formative company faithfulness, especially with the cash and command. With out the majority efficient managerial structure, you may lose a lot of highly potential human resources. Employees be supposed to be able to take enjoyment in their job. There are numerous habits for employers to make available this contentment.

  • Decision Making Hierarchy
  • The power figures must be welcoming and enjoyable to work under. They be supposed to do their job, but not in a difficult style.
  • Work Environment

The workplace be supposed to be as at ease as possible, however motionless as specialized as possible. With a lot of programmer’s expenditure so many occasions at employment, this becomes a dangerous factor.

  • Co workers
  • Other workers should be welcoming also. They should feel similar to a team, by means of everyone serving out.
  • Employer

Employees be supposed to trust the corporation they employment for. They be supposed to believe in the company’s assignment and endeavor hard to help the corporation benefit from their labors.


However, by integrate knowledge management methods into the instant operational environment give confidence employees to employ knowledge. easy to use working conditions, translate relationship that engages communicating and swaps knowledge in a straight corporeal distances flanked by individuals, by have more unlock and flexible layouts and the there of a global in order board that attracts populace to look and afterward discusses the in order, will help give confidences the employ of knowledge (Handy, Charles, 2003).

Transforming the civilization of an association, from what they are responsibility now and self-satisfied with it, to a civilization which is overseas to them will be a very hard job. However, knowledge is authority consequently, Knowledge management be supposed to be the groundwork in every part association in the era of k-economy. Company have to understand that to gain spirited advantage it is not about advertising its product to the worldwide marketplace, or keeping track of technical alter etc but to stay competitive is to be able to influence on its knowledge assets.


Abell, Angela and Oxbrow, Nigel. (2002). Skills for the knowledge economy: the reality of the market-place. Business Information Review, 16(3), 115-121.

Brooking, Annie (2004). Intellectual Capital. London : International Thompson Business Press.

Brooking, Annie (2001). Corporate Memory: strategies for knowledge management. London: International Thomson Business Press.

Cascio, Wayne F. (2005). Managing Human Resources: productivity, quality of work life, profits. New York : McGraw-Hill, Inc.

Chidambar, Anna (2001). Nurturing knowledge workers. Malaysian Business, pp41-42.

Davenport, T,H. and Prusak, L. (2002). Information ecology: mastering the information and knowledge environment, Oxford University Press : New York.

Handy, Charles (2003). The age of unreason. Boston : Harvard Business School Press.

Kahaner, Larry (2004). Competitive intelligence: from black ops to boardrooms ?how businesses gather, analyze, and use information to succeed in the global market. New York : Simon & Schuster.

King, William R. (2003). Integrating knowledge management into IS strategy. Information System Management. 16(40), 70-72.