Riordan manufacturing company deals with plastic beverage containers, custom plastic parts, and plastic fan parts production. The company has many manufacturing locations specializing in different products. Operation management for Riordan manufacturing company involves control of the resources that the company uses in production of goods. The company design systems, production materials, the employees dealing with production and machines for the production of goods (Chase & Aquilano, 2006, p. 52).
Riordan manufacturing operation management
Riordan manufacturing company design systems enable the company produce products of unique designs depending on the demand of their customers. For instance, plastics for beverages come in different shapes, colors, and design. The company has to ensure that all their customers get what they want. The only way to satisfy a customer is by ensuring that they get what they want. As such, Riordan manufacturing company has to ensure that all clients get the products they desire (Chen & Xiao, 2009, pp. 225-228).
Every company wants to be unique in the market. The company does not want their customers to confuse their brand with another company’s brand. Therefore, they will ensure that their packaging is extremely different from that of their competitors. Therefore, it is the work of the Riordan manufacturing company to ensure that the products they sell to different companies are unique and that they meet their customers’ needs and demands.
Application of operation management in Riordan
Employees are highly significant in any company. The company should also manage the employees and the operations they carry out. As much as the company employs people with the right skill, supervision is necessary in order to ensure that all the operations are running smoothly and that they are all to the company’s standards. This is to avoid any future conflict between the company and their customers (Chen & Xiao, 2009, pp. 232-234). There will be no such thing if the employees do their job well and hence satisfying the customers, which is the aim of every company.
Outsourcing is a strategy that Riordan manufacturing company uses. The company outsources the minor responsibilities in order to ensure that the company focuses on the core factors of production, and that is production. This reduces responsibilities of employees majoring only on things that count most in the company. The company does this in order to ensure that all employees have a common goal, and that is production of goods and customer maintenance (Chase & Aquilano, 2006, p. 63). In this case, the company other departments like human resource are not a bother to them because an outsourcing company will process everything that the company requires for them in time.
Technology is helping companies track the progress of their products in the market with the use of Radio Frequency Identification (RFID). The company uses this microchip to know products in high demand and the best markets for them. This way, the company knows the amount of products to produce and to which direction to head the products. This reduces wastage of resources and tying up of cash inform of goods. Using this chip, the company can also determine how their products are doing against their competitors’ products. Therefore, they will take the right measures to upgrade their products as well as improving their marketing strategy to ensure their products out do the competitors’ products in the market (Chase & Aquilano, 2006, p. 60).
In conclusion, Riordan manufacturing company applies operation management roles by focusing on the important factors of the company and outsourcing the rest. This way, all employees have a common goal. However, this does not mean that those departments are insignificant.
Chase, R., Jacobs, F. R., & Aquilano, N. (2006). Operations management for competitive advantage (11th edition). New York, NY: McGraw-Hill Companies.
Chen, K., & Xiao, T. (2009). Demand disruption and coordination of the supply chain with a dominant retailer. European Journal of Operational Research, 197(1), 225-234.