This question focuses on the next step of mapping, which means- analyzing the customer’s experience. By doing so, it can obtain an interview of customers by the appreciation through which steps of consumption chain can be unfolded. It is very much important for the company as the customers always interact & interchange their ideas with many people, occasions, activities & places.
Basically, this step introduces several issues of what, when, who, where & how- application of a single link of the process e-purchase. The most accepted way in this regard is that a team of personnel from e-purchase will begin their questions until the destination of their thinking. If a particular brainstorming does not give any particular result, there will be no worry & the goal of differentiation will continue because, from a bunch of ideas, it is possible to adopt a promising one. Five e-Purchasing tools are e-auctions, electronic health record systems, electronic resource planning, catalogs complex goods and services, content and catalog management, e-marketplace.
These purchasing tools assist firms by reducing the cost in the way of instant orders and quick payment systems. The product choice can be made within the very shortest time as the internet can display by their own portal to show their different ranges of products at different prices. Buyers can get online assistance as the call center is free for buyers. So, the entire decision-making process, selecting the right quantity, the right price, the right channel can be implemented within the shortest time. So, the time minimizing increases the production level and enhances the quality of production. These enhance the financial system soundness with strong asset-liability positioning. So, the communication problem can be efficient and effective due to the use of e-purchasing tools.
The assembly and production processing delay can be reduced by using the e-purchasing method. The production level has several steps. It begins with the purchasing decision. So, the delay occurs, the time to production will increase will lead to reducing less in terms of quantity. The point of sale and inventory management can be integrated by an e-procurement tool. The point of sale indicates how many products are sold and sends the signal to inventory management software. Unless the e-procurement tools are built up, this procedure can not be implemented. The point of sale assists the inventory management system in keeping pace with the production line. So, the requirement of products to be ordered can be implemented within the shortest possible time.
E-purchasing tools are statistics to the organization. It can calculate several factors like the correlation between stock order in time and production level. So, the manager can make the decision about the raw material or supported items orders. It ensures the reliability and accuracy of future forecasts. E-purchasing tools enable the JIT system. The inventory management system can be adjusted with the remote supplier’s area. Real-time data flow can be ensured. These tools can meet various needs like mapping. From the mapping, the manufacturer can comprehend the flaws area and can take corrective steps. E-procurement tools eliminate unnecessary steps by using a variety of reduction models integrated with tools.