Business growth requires relevant management strategies to solve problems and improve performances in complex and competitive environments. The paper, therefore, selects Marriott International Incorporation to discuss the managerial functions and approaches to dealing with issues and strategic recommendations necessary to improve the organization’s operations. The managerial functions in organizations include making strategic plans that involve organizational goals in alignment with relevant actions. Managers establish relationship building within the workforce to encourage collaboration. The paper explains how managers apply effective recruiting and selecting strategies while enhancing diversity, equality, and inclusion. Monitoring, leading, and controlling are also essential to improving performances and achieving goals.
Marriott International Inc protects the privacy of both the customer and employees. According to Marriott (n.d.), Marriott ensures that it safeguards information concerning customers and associates and only uses the data for legitimate business. The management controls activities and promotes employees’ and customers’ safety and well-being by encouraging everyone to comply with healthy, security, and safety requirements. Lastly, Marriott embraces a global mindset emphasizing cultural diversity and customer satisfaction (Mazen Alomari, 2017). Therefore, it provides equal employment and participation opportunities to workers and encourages mutual respect, thus avoiding workplace harassment and unfair treatment reputations.
Therefore, the following recommendations will help Marriott improve its performance and achieve growth. The management should engage employees in decision-making to welcome their innovative minds and understand employees’ and customers’ needs. The strategy helps build trust and a robust relationship between employees and the brand, thus improving its operations (Amin et al., 2017). The management should define its vision to workers, align tasks per employees’ qualifications, and provide further training to enhance employee involvement and commitment to changes. The organization should also adopt effective motivation strategies such as recognition and reward systems to embrace talents and encourage best performances.
Amin, M., Aldakhil, A. M., Wu, C., Rezaei, S., & Cobanoglu, C. (2017). The structural relationship between TQM, employee satisfaction and hotel performance. International Journal of Contemporary Hospitality Management.
Marriott, J. W. (n.d.). Marriott Business Conduct Guide – Marriott International.
Mazen Alomari, A. F. A. Z. (2017). The role of internal customer in improving the quality of hotel services in Jordan: A case study of the Marriott International Hotel in Amman. International Journal of Marketing Studies, 9(6).