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Nowadays, performance management (PM) plays an essential role in every company’s development, especially for those providing services. The main task and advantage of establishing an appropriate performance management system (PMS) lays in its ability to increase an organization’s effectiveness. This essay is aimed to present and discuss the primary information...
HSBC bank is a global financial services organization operating worldwide with 8,000 offices in more than 90 countries. The company has assets valued at $2.6 billion ranking it among the largest financial institutions in the world. HSBC has five core values among them outstanding customer services. The bank has developed...
Summary The main objective of this article is to illuminate the reasons and circumstances upon which strategic change initiatives embedded in new public management and managerialism are being justified, communicated, perceived, and implemented in the context of organizational discourses and politics. The author is concerned that such change initiatives are...
Michael Dell founded Dell Company in 1984; his intention was to provide his customers with the computers that could aid in meeting their demands. At the beginning, the company majored in the production of the PCs, however in 1985 it managed to produce its first computer by name Turbo. Unfortunately,...
Research is vital for service industries which can be explained by the ever-changing character of business situation in this market. Without sufficient business research, it is impossible for commercial organizations to determine which products and services will be important for their potential customers during particular period. Overall, research can be...
Introduction A perceptual map refers to a picture created by a customer every time they see the brand of the company. Perceptual mapping is normally done on graphs where various features of the brand are plotted against those of competitors. Perceptual maps help in comparing strategies of the firm and...
Introduction The information systems are considered to be related components that work to collect, analyze, and store the information needed for the decision-making process, cooperation, and controlling the organization. There are two elements that the information systems usually focus on, namely the components and the role that they play in...
Apple Inc. is a recognized global corporation that designs and produces commercial servers and electronics such as computers, mobile phones, and software. It is also the leading distributor of digital media content. In terms of market capitalization, Apple Inc is the most valuable company, and this is a result of...
Executive Summary The current technological dynamism calls on employees to receive training regularly to keep them at par with the competitors. The training should involve a reliable tracking system to monitor the operations. Moreover, the system should allow the management to consult and analyze the data as per the needs....
Introduction Strategic planning The goals and aims of a business are well interpreted when there is an explicit understanding of the existing market and competition, with decisions and allocation of resources being made to its success. “Project management is increasingly becoming a principal way of doing business in many organizations....
Advancement in technology has brought new trends in various fields of practice and disciplines. For instance, the internet and other electronic media have improved performance of businesses by providing a medium of communication. The various forms of electronic communication can be categorized into external communication, internal communication and personal communication....
Introduction Toyota Motor Corporation is a global institution that specializes in the manufacture and promotion of motor vehicles. The company was started in the year 1937 and has a workforce of over 317,734 people worldwide. The company is also the world’s largest automobile corporation through manufacture. This paper discusses the...
Introduction Wal-Mart is operating for the last 49 years as the largest and most profitable corporation than the other ones in the world. The genesis of Wal-Mart’s success started when they opened their branches in small towns. However, then, they were ignored by their competitors. Their operational approach was also...
Executive Summary British Airways is regarded as one of the largest airline transporters in the world. (Dow, 2010) The business strategies applied by this company are effective, and checked by time, however, the company experiences essential difficulties in supply chain and logistics spheres. This is explained by the fact that...
Introduction The interaction between information and an organization is simple but very crucial. Information from within the organization finds its way to the outside environment while that from outside finds its way into the internal environment of the organization (again COMMUNICATIONS, 2004) Unchecked flow of information in and out can...
Introduction In the development of our marketing strategy, the company can utilize customers’ internal factors which influence their purchase decisions. The present report will provide a brief overview of such internal factors, and the way they can be utilized in the context of marketing the vehicles we manufacture. Perception The...
Introduction Goal setting and time management can often be a challenging task however the rewards far outweigh those issues. Consciously setting goals and managing time is more than just keeping a diary of chores to be done on a daily basis, it allows someone to view the bigger picture thus...
Efforts by top executives and managers to initiate significant changes in their organizations do not succeed. This is due to resistance from other employees and stakeholders who fear change. Change means modifying the way organization carries out its activities. It is to overhaul the organizational structure in it design of...
Introduction The modern information system is substantially involved with exchange and an assortment of personal information. This compilation of personal data in organizations and governmental institutions is, however, associated with insecure features. The insecurity involved in handling personal information has aggravated the implementation of privacy laws. This is due to...
Introduction Effective management calls for knowledge of some skills by the managers. Management is an important element since it is necessary for any kind of organization to run smoothly and attain its goals and objectives, management concepts must be implemented. The concepts of management learnt can be applied in other...
Introduction Apple Inc. is a multinational corporation based in America and deals in designing and marketing electronics mainly computer software and personal computers. The most significant product of the company is the Macintosh computers, iPod, iPhone, and the iPad (Pouloudi, 2004). Apart from being an Mp3 player, an iPod is...
Introduction Ethics can be regarded as “the moral standards by which people judge behavior” (Bradburn 2001). In usual circumstances, ethics stipulates that a person should do onto others what he/she would have others do onto him/her. Many people have argued that this cannot apply to a business setting, where there...
Introduction In any form of organization, service and product quality is a mandatory requirement. An organization that does not emphasize proper and coordinated quality delivery is bound to fail. It is thus necessary to develop a framework that supports quality delivery to the clientele. In his research (Clark, 2005) Consider...
Marketing strategy is the exact and detailed plan devised to reach a goal in any organization (Talloo p.147). For any organisation to succeed or out do the other it must put into consideration the three workable generic marketing tactics to meet its goal in whatever line of business, and these...
Customer value has been one of the marketing strategies that have played a great role in enhancing the field of marketing. Customer value is termed as the perspective in which a business recognises customers and how the customers see the worth of a business products and services. Customer value in...
A group is a collection of people who come together to carry out a given task. People who form a group may not necessarily be working together but rather could be doing a similar task such as watching a football game. Team on the other hand can be defined as...
Introduction The major factors contributing to the need for change are changing business demands in a global economy, technological developments, and changing workforce demographics and values. Today’s business is increasingly consumer-driven and segmented. New technologies have made it possible to achieve profits at lower volumes in “niche markets.” Aims of...
Why Taylorism is not an appropriate theory of motivation for engineers within a modern workplace setting Engineers within a modern workplace setting need to be highly motivated to be able to come up with innovative products. Without innovative products, it is easy for a company to loose its markets. New...
Introduction Every company always strives to emerge the best in the competitive business world. Primarily, it is a prerogative for a company to offer quality products and services in order to survive. Products and services offered by a company or business should at all times satisfy the customers. Accordingly, there...
Introduction Hiring the right personnel who have skills and competency is an important task to ensure quality and efficiency in the company; however, the task remains a challenge for most human resources managers. The recruitment process is very complicated and at times companies hire other firms responsible for hiring manpower...
Nowadays two contradicting notions – business and ethics – are closely interwoven. People use morality and ethical issues as the main power for achieving business success. Hence, many companies manipulate moral principles and human feelings to raise their incomes and to set a stable position in the market. Sometimes this...
Introduction The human race is known to be ambitious and productive. These attributes have over the years seen the man and his environment evolve rapidly. As such we are often faced with situations that demand different courses of action than what we are used to and as a result, change...
Introduction The ethics program helps the import and export company to stipulate strict moral norms and ethical principles for employees and the management. In export/import organization, functions that ethics perform are: helping develop and periodically reviewing ethical philosophy; coordinating ethics training proposing policies relating to ethics; responding in a timely...
Introduction Psychology is one of the most useful fields in running an organization. Industrial and organizational psychology applies the knowledge of psychology in organizations and other workplace. An organization that applies industrial/ organizational psychology attains great success in its operations. The performance of the organization is improved and the well...
Introduction This proposal introduces the background of the research, objectives, scope and the theoretical framework of motivation and it effect on the workplace. Background of the research Motivation refers to an internal or external drive which is thought to influence the direction of behaviour of an individual. Motivation plays a...
In the current essay there is the brief analysis of the most important ethical issue that the world will face in the next 20 years. From point of view of theoretical approach it is rather important to define the area of business ethics and to describe the current situation of...
Human resource is the vital element in any organization’s success and survival, and is the most complicated to manage. The complication arises due to human nature which is subjective and tends to be unpredictable. However, in an organizational environment judging someone’s productive behavior and efficiency tends to be a difficult...
Careful management of the Supply Chain critical to keeping an organization’s production and distribution costs low, especially important in these times of economic crisis. Effective management of the supply chain is a core issue of management in any industry these days. Inadequate production results in low profits and overproduction results...
Outline This paper analyzes the whether Wal-Mart company is the future of America or not, whether the products of America will still be made overseas or in China and finally it gives a view of what Walmart Company says about the future of America. Introduction Walmart is not the future...
This paper discusses characteristics of conflicts, different types of conflicts, and barriers that conflict management. It is thus divided into an introduction, a conclusion, and a reference list page. Introduction A conflict can be defined as an opposition between ideas or interests between people working or living together. It can...
Executive Summary The marketing plan belongs to a firm that deals with the production of software. The firm has identified a new market niche in relation to the consumer buying process. In order to exploit this niche, the research and development department has designed new software that will produce an...
Introduction A market strategy is a process that allows an organization to focus its inadequate funds on the greatest opportunities to boost sales and create a competitive advantage. A marketing strategy defines objectives and the course to follow so as to satisfy customer needs in desired markets. It is most...
Introduction Best Buy is leading consumer electronics retailer in the USA. Its new program, Customer Centricity, is aimed to sustain its brand image and increase customer satisfaction and loyalty. The uniqueness of this approach is that it combines such important elements as culture, segmentation and effective marketing. For Best Buy...
Dell Incorporation is one of the world’s most well known and reputed computer hardware manufacturers and computer distributors in the world operating successfully since the year 1984, when it was founded by Michael Dell. It is the world’s #1 giant computer vendor organization which deals in the direct sale of...
Introduction Stress can be defined in many ways but in general terms, it refers to the feeling of pressure, anxiety, and tension. Occupational stress refers to those organizational task/role performances, which induce stress on employees in the workplace. It can be characterized by the harmful physical and emotional responses occurring...
Quality assurance is basically a process that was formulated to assess if the products or services manufactured or sold satisfy, exceed or fall below the expectations of the customers. It is a step wise approach and broken up into processes (Stevenson, 2006). The steps include the design of the product,...
Introduction Wal-Mart stores are one of the largest public corporations in America, currently, Wal-Mart is one of the largest corporations in the world. Wal-Mart was founded in 1962 by Sam Walton and was listed on the New York stock exchange in 1972. Currently, the Company is the biggest private employer...
Strategic management is a potent tool that is vital for modern companies because of the complexity of their functioning and the multiple challenges they face in the course of their evolution. Application of the basic concepts of this theoretical framework can contribute to the improvement of the current situation and...
What is a fair performance management system and how can it contribute to the success of any business organization? Performance management remains an evidence-based practice for monitoring and measuring workers’ contributions to a given company. This essay introduces and supports fair performance management as a systematic framework or approach implemented...
The Logic and Extent of Diversification for Wesfarmers’s Corporate Portfolio For every corporate to conduct its core business and forge forward strategically in future, there is need to have a more vibrant corporate portfolio that is designated to propel it in the operating environment. Usually, the environment is characterized with...
All organizations employ people who have diverse skills and knowledge of running the affairs of an organization. These people form a team under which they carry out activities assigned to them. A team consists of two or more people who may be working together to accomplish the goals and objectives...
Apple Incorporated is a multinational business that specializes in the production and sale of software and electronic goods. This firm is renowned for manufacturing superior iPhones, iPods, and iPads. It is also popular for producing quality personal computers and laptops, including Macintosh. The iLife Suite, Mac OS X operating system,...
Introduction The strategy is an appropriate plan which was designed to accomplish the desired outcome, such as attaining a solution to the problem or goal. Very often, the resources are never enough. Limitation in resources forces the organization to develop a strategy. Therefore, a strategy is important when planning ways...
Abstract In a company, management acts a platform on which various issues in the companies are presented including issues on growth of the company, profit and loses and the company’s ethics. However, how management handle these issues will depend on various internal and external factors which will have either positive...
Introduction The acquisition is defined as the process where the assets or stocks of a company are bought entirely or partially by another company. Companies adopting growth strategies opt using acquisitions rather than expanding the existing structures (Pahl & Richter, 2009). When a company is acquired, the acquiring company may...
Historical Overview Project management is defined as a discipline that concerns itself with managing and organizing different resources in order to make sure that different projects are completed given various constraints like cost, time, quality and scope. Project management as a scientific discipline has evolved from many disciplines. Among some...
In this age of intense competition and globalization, firms should have an effective management information system to manage the vast information and data about consumers and their product preferences. With a well-programmed MIS, firms can easily reach out to customers and collect, understand, and assess external and internal information about...
Businesses exist in dynamic environments and exist as individuals who need to respond to social duties like any responsible citizen. This responsibility of the corporate is termed as Corporate Social Responsibility (CSR). The term is often used interchangeably for other terms such as Corporate Citizenship and is also linked to...
The business Strategy of any company, like Able Corporation, determines how the goals of the company, be it be short term or long term, be achieved. Its formulation for any company brings upon four different important factors Product development, Market penetration, Market development, and diversification. All these four factors can...
How similar or different would be your approach to continuous improvement in your own organization? Abstract Implementing ISO 9000 is a crucial undertaking of continuous quality improvement in organizations. Continuous improvement can only be sustained if it is carried out throughout the lifespan of an organization. In addition, continuous improvement...
Introduction In 1990 a great work to change the HRM system was started, which then resulted in a shift of role of the HR practinaires in the contemporary Australian business. The change was initiated through establishment of the united public sector. Australian HR practitioners had to focus not only on...
Executive Summary Riordan Company is well known for its plastic production which is distributed in major industries such as the aviation industry, automobile industry, and the bottlers of soft drinks. Over the past one and a half decade, there has been rapid globalization in businesses mostly led by the advanced...
Introduction Total Quality Management (TQM) is a strategic management concept that believes in building quality into the cultural fabric of an organization. A proper implementation of quality will ensure high product quality, increased productivity, lesser rejections and improve the bottom line of the company along with increasing the customer satisfaction....
This time I have been thinking about leadership styles. The flow of my thoughts was stimulated by a situation I have observed recently. Thus, I became a happenstance witness to a conversation between two friends during their lunch at a café where I usually come. They were discussing their bosses,...
Definition First of all, it is essential to discuss the definition of the concept under consideration. Servant leadership is a complex phenomenon, which includes “a philosophy, a set of leadership practices, and a set of leadership qualities” (Allen et al., 2016, p. 1). It is possible to observe that, due...
Leadership style can have a significant impact on the effectiveness of the working process and its outcomes. Fiedler who distinguished between relationship-oriented and task-oriented leadership styles stated that neither of them is ideal and each of them can be effective for a specific situation (Daft and Lane 67). Leader’s behaviors...
Introduction Leadership is the art of socially influencing people to maximize their efforts towards achieving set goals (Davies & Brundrett 2010). Leaders are usually required to define goals and come up with ways through which they can motivate, inspire and empower their subordinates or followers to achieve the set goals....
How has your approach to and the concept of your own leadership style evolved as a result of your study in this course? Overall, my studies have enabled me to gain better insight into the duties of leaders. In this case, one should focus on the responsibilities of the followers...
The four functions of management (planning, controlling, organizing, and leading) influence effective organizational performance and productivity. The organization selected for analysis is an import/export company. For this company, planning is crucial as it determines strategic directions and activities. In the import/export company, planning consumes prime resources and transforms them into...
Introduction Customer satisfaction is critical in the travel industry because it helps companies to overcome competition and retain customers. For travel agents, achieving excellent customer satisfaction is particularly important because more and more customers today can book trips via the Internet without the support of a travel agent. However, in...
Introduction E-mail marketing is one of the most effective tools for communicating with customers and mapping their journey through the sales funnel. It offers an immediate avenue for direct response, allows for automation, and ensures greater personalization to meet the needs of the target audience (Frost & Strauss, 2016). An...
Abstract According to the American Marketing Association, marketing is the process whereby the organization plans and implements the different prices, various ways of promoting and distributing its products to satisfy the customers and be able to meet the objectives of the organization. (Bobette K.2008). When a company is doing marketing...
What else should Fred do before choosing a training package? Before choosing a training package, Fred should have carried out an extensive analysis of the company’s performance, tasks, and objectives. While proposing personalized training, employees should be familiar with all the peculiarities of customers they deal with, as well as...
How does Genzyme’s focus on orphan drugs affect the degree of competition it faces? How does it affect the bargaining power of customers? The orphan drugs market represents a relatively low share of the global pharmaceutical industry. This is primarily caused by the fact that, when the branch of the...
Service adhesives Ltd currently employs up to 20% of their workforce on short-term contracts. What effect will this have on the proposed team-based working structure? The 20% of the workforce mainly comes from non-English speaking nations for instance Poland. Further, they form a big percentage for the personnel at lower...
Describe Yukl’s multiple-linkage model: types of variables, interaction among variables, strengths, and weaknesses Gary Yukl is credited for having established the multiple linkage model of leadership. According to his assertions, the performance of work is dependant on multiple variables. These include the subordinate effort; the subordinate ability; organization of work...
Introduction Leadership is the process of influencing or directing the behavior of other people towards the achievement of a common goal or objective. A leader should be able to influence others to get things done in a standard that is higher than normal. Power on the other hand is the...
Proposed group and team concepts To successfully create an organization behavior modification plan, it is imperative to review the good reputation, concentrate on the ‘right stuff’, and defining the ‘stuff’. Under defining the ‘stuff’ module, it is important to balance the performance of the employees with the effort they place...
The main job of a leader is to have a long-term vision for the organization’s prosperity and effectively communicate it to the staff so that they are inspired enough to bring this vision to life. The company tends to imitate the mentality and attitude of its leader. Therefore, the leader...
We may put a strong effort into proving that the importance of leadership is nothing more than the “romance of leadership” (Bauer and Edrogan 285); however, the irrefutable evidence of the significance of leadership may be found in history and our everyday life. Without an experienced, wise, and courageous leader,...
Introduction The company decided to implement the Brand Focused Value Creation strategy to improve the quality of services it offers its customers. Whirlpool intended to make its customers more loyal to its products to increase its market share. Whirlpool’s management sought to strengthen the value of its brands in the...
Introduction Gap Inc is one of the most reputed brands in the world. The company is specialized in providing branded fashion accessories to customers. Gap Inc is specialized in the cloth business. The company was established in the year 1969. “The Company is a global specialty retailer operating retail and...
Introduction Wal-Mart is a public corporation of American origin that operates a chain of considerable, retail stores. It is rated as one of the largest corporations worldwide in terms of its revenue. Wal-Mart was founded in the year 1962 by Sam Walton and was later incorporated into the present Wal-Mart...
Introduction Organizational change is an essential procedure that allows companies to acquire or introduce new products, processes, or strategies. Leaders should consider emerging factors that have the potential to transform performance and maximize competitiveness. Companies that ignore these drivers of change will become either obsolete or less competitive. This paper...
Leadership and management are related in a way, but they are both different. While the manager, in French terms is a leader, an innovator, the inspirational type and an activist (Dex), a leader is the “broker” or “stabilizer” of the manager (Rex). For a manager to be effective, he must...
Strategic Information Systems Planning (SISP) can be defined as the process of choosing the appropriate computer-based applications for realizing business goals. SISP is regarded as an essential part of developing the business performance of an organization especially in times of the Internet. The introduction of the World Wide Web in...
Introduction Leadership is one of the ways of making things to happen. It influences followers and makes them follow the decisions of their leader. Transformational leadership accommodates the followers and involves them in making decisions. The paper will explain and compare this kind of leadership with the other two. The...
Introduction The law of demand and supply works in opposite ways in the sense that, when the prices of commodities change, demand and supply also change in opposite direction holding other factors constant. The extent of adjustment of supply and demand is dependent on the type of the commodity in...
Is it a violation of the law for an employee to remove confidential records from the workplace without permission, without special controls, and against the policy? Information security management is a critical subject in managing information flow in organizations. An organization’s information is essential for the smooth running of its...
Introduction Internationalization and globalization are two important but different concepts in the business environment. In terms of internationalization, an international strategy refers to a range of operations options that organizations consider when seeking to operate beyond the country of origin. In these options, an organization focuses on ‘localization’ where efforts...
The case under consideration is the Toshiba accounting scandal of 2015. The main issue is that the conglomerate’s senior management recognized that the company’s earnings had been overstated by around $2 billion. Even though the timeframe of the scandal is seven years, the outcomes are still significant because the estimates...
In human resource management job analysis has become one of the key activities used before designing the job. It is used in deciding job specification, training, and development of employees as well as for evaluation. Job analysis involves job identification that is identifying the title of the job, the code...
The word Motivation has been paired with Team since it is one of the most crucial and essential factors. There is a common confusion between groups and teams. There is however a slight difference in the formation of both. A brief introduction of the team and its characteristics has been...
Introduction Change is an avoidable aspect that constantly occurs in an organization. The issues that Mullins (2010) tries to clarify are that change depends on one’s personality with regards to the change management plan. Nevertheless, it is a bit challenging to accept change and work accordingly. It is impossible for...
Transactional Leadership The essential component of this leadership style is reciprocity between the two parties, as the name of the theory suggests. Incentives, such as rewards for good work and punishment for not completing the task is the main idea of this approach. The primary strength of this approach is...
Introduction According to research, many scientists agree that participative and consultative management methods are the most efficient (Chartered Management Institute 2013). The scholars hold that the era of authoritarian leadership and management styles is long gone. Chartered Management Institute (2013) argues that the success of leadership or management approach depends...
Steve Jobs was an unconventional leader whose great leadership was evident from the success he achieved at Apple Inc. His leadership style was different from the leadership styles of many leaders. Jobs was an unconventional leader because of his management style, which brought distinction and success to Apple Inc. Employees...
For people to be successful leaders, different traits should manifest, such as charisma, effective communication skills, and a high innovativeness level. With such characteristics, it is possible for one to lead, control, and manage others. Effective leaders may regularly communicate with their teams and discuss issues before making significant decisions...
Analysis of leadership in business, as well as other settings, has led to the establishment of several different approaches. One of such approaches is the Situational Leadership theory. It claims a leader should focus on specific tasks at hand and consider the employees’ maturity as well as the leader’s own...
Social media is an appropriate venue that you can use for promoting and marketing your products. Normally, social media will center your interactions on potential customers, colleagues and current customers. Although social media has enormous potential in helping you market your products, the role it plays depends both on your...
Marketing Mix and Marketing Strategy A marketing mix is a combination of factors that are likely to affect customer perception towards a certain service or product offered by a company. Four main factors that are included in the marketing mix; they are price, product, place, and promotion. The marketing mix...
Thinking Quality products and quality processes are said to be key factors differentiating market leaders from market followers. IMB is a market leader in IT products investing in new solutions and promotion campaigns. As a result, the key success factor for many firms is maximizing customer value. Rather than price,...
