Introduction The success of implementing the best quality management systems rests in our understanding of how to design and deliver quality management systems (QMS). Indeed, poorly designed quality processes are bound to generate errors and quality issues for organizations, while carefully designed implementation processes are bound to deliver desirable quality...
Identify the most important facts surrounding the case A case study, The impact of change management on the attitudes of Turkish security managers towards change, seeks to address the application of managerial methods to influence employees’ attitudes towards the process of change in the context of Turkish homeland security management....
Performance appraisal systems are perhaps the most important tool in ensuring organizational performance. Their benefits to organizations are numerous touching every facet of the organization. Although they are sometimes misused, performance appraisal remains among the most valuable management tools in determining if the organization is achieving its objectives in the...
Issues at Wal-Mart Wal-Mart is one of the most successful retail stores in the world, with over $ 469 billion in revenues. However, it faces several challenges that may affect its future in the market. According to the case study, the biggest challenge that this firm faces is the slow...
Describe the relationship between an organization’s strategy, structure, and culture. Why do organizations have to change? Where would you start if you had to change the organization at Wal-Mart or any other big organization? What are some of the barriers to change that you might encounter? How would you overcome...
Difference between Management and Leadership Management and leadership are two different roles that overlap in terms of the functions that they play in the day-to-day management of organizations. Although their roles are almost the same, their difference is intricately stark. Therefore, the two cannot be described as one. Management roles...
How do frog’s activities affect its ability to (a) maximize the fit with customer needs, (b) minimize development cycle time, and (c) control development costs? Frog is cognizant of the fact that a firm’s success is dependent on the effectiveness with which it meets its customers’ needs. The firm is...
Wal-Mart is an American multinational retailer corporation that operates public discount stores as well as warehouse stores. The decision for Wal-Mart to extend its operations to India is a strategic move as India is regarded as the second emerging entrant with an estimated market of $ 396 billion and is...
Introduction Modern marketing strategies are diverse and constantly evolving. In order to reach the highest level of customer satisfaction, marketers employ a variety of tools that help to bring products closer to people and enable consumers to participate in the decision-making process. One such tool is the introduction of change...
Successful SD has several associated business benefits. An increase in revenue and efficiency are some of the visible results. The firm is thus able to stop liabilities and make the brand’s reputation. Phases of the SDLC It is necessary to understand the phases of systems development to achieve success. The...
The modern-day organization operates in an environment that requires a dynamism that ensures that the different issues facing the organization are addressed holistically. To achieve this, decisions have to be made continually. Decision making always brings about organizational conflicts (Rahim, 2011). Therefore, to achieve organizational goals and objectives, it is...
A team is a group of two or more people who come together with a common objective. A team can only be successful if there is team building where individuals with common interests come together to achieve set objectives. For a team to perform effectively, the members are supposed to...
A product life cycle is based on a biological analogy (Day S.G, 1981 pp, 60-64). The four stages are: Introduction stage, Growth stage, Maturity stage and Decline stage. Regal marine has applied this concept in its products to ensure success in the market. Regal continuously introduces new boats into the...
Wal-Mart is perceived as the world’s largest and most prosperous retailer. It deals with virtually everything one would want to purchase from a retail shop. It is a chain of stores found in practically all the states in the USA and several other nations across the globe. Recent researches indicate...
Introduction Employees form a very important component in any organization. According to Noon and Youssef (2012), employees are the wheels upon which an organization runs towards its objectives in its normal operations. Many successful organizations attribute their success to their team of skilled and dedicated employees who work tirelessly to...
Introduction Customer relationships management, as a program, has been embraced by most organizations. It has numerous components that operate together to achieve the main goals of the organization. CRM components are different in many aspects, but they all contribute to the success of the business. Therefore, there is no component...
Leaders have a significant impact on the success of an organization. People use different techniques to manage organizations based on their leadership styles. Different leadership styles are suitable for varied situation in an organization. For instance, the authoritarian leadership style is ideal when organizations are going through a transformation process....
SWOT analysis refers to a method used in strategic planning that involves the evaluation of strengths, weaknesses, opportunities and threats in a venture being undertaken (Scholes and Johnson, 1999, p.35). Generally, it involves identification of the internal and external factors that may hinder or support the achievement of goals and...
Quality spheres Quality constitutes a critical component in an organization’s strategic management processes. Jones (2014) affirms that quality should be an integral aspect of an organization’s procedures, functions, and policies. Its effective implementation requires firms to consider three main quality spheres, which include quality control, quality management, and quality assurance....
X-bar and R-chart The main difference between X-bar and R-chart is that an X-bar is used to evaluate if the sample mean is in statistical control. That is, it focuses on analyzing the process mean. On the hand, R-chart indicates if the sample variability is in statistical control. R-chart focuses...
TQM and BE As specified by Adebanjo (2001), the orientation of many modern businesses was shifted from total quality management to business excellence thus changing some of the areas and elements that were seen as the focal point for a successful business. In particular, the business model that is followed...
Summary and analysis The article was done by Jabnoun Naceur and Aisha Juma Al Rasasi. The topic of the article is transformational leadership and service quality in UAE hospitals written in 2005. The primary objective of the research article was to investigate the relationship between leadership style and quality service...
Introduction Many businesses today have adopted new ways of conducting their operations. They have resolved to bring into play Business Process Management (BPM) to accelerate and streamline processes such as invoice management and payment of accounts. BPM, which integrates information technology and management, encompasses tools, techniques, and schemes designed to...
Introduction Human resource development (HRD) entails the development and releasing of human skills through workforce training and organizational enlargement with the aim of improving performance. It possesses the prospective development of employees’ work-based acquaintance, proficiency, efficiency and fulfillment. This can either be for personal, group or for the benefit of...
The twenty-first century has been characterized by the emergence of many incredible forces or pressures affecting the operations of businesses (Abella, 2004, p.36). To identify some: the ever-increasing technological innovations and the tougher competition resulting from the environmental forces of globalization have forced businesses to reinvent and optimize processes and...
The Cost of Quality Improvement: Continuous Update of Standards vs. Successful Avoidance of Challenges In the long run, the concept of quality improvement has finally become a new philosophy for entrepreneurs, as Sanchez and Blanco (2014, p. 986) explain. In a retrospect, the phenomenon is self-explanatory since the increase in...
Walmart has been at the forefront of discount retail market within and outside the US. The firm has maintained positive growth trends over the years based on its effective pricing and distribution strategies. The company has an international presence in many continents and employs about 2 million workers in about...
Employee knowledge and skills are one of the key ingredients that determine the success of an organization. Both play a central role in driving an organization towards the achievement of its mission as well as the realization of its vision. The responsibility of conducting development and increasing the knowledge of...
Introduction Chapter twelve highlights the importance of inventory management in different business organizations. Inventory management is a crucial tool that is essential in the management of inventory, which is the most expensive asset of many companies. Good inventory management help organizations to reduce costs and operations managers should recognize the...
Since the founding of the company, Federal Express, dabbed FedEx, has developed a value-adding strategy based on fast delivery and being a reliable company. The company has ensured that its employees are acquainted with this value adding strategy to ensure they uphold the required competencies. The company has always looked...
The company’s competitive advantage is the result of an effective strategy. In its turn, the company’s strategic approach depends on the effective use of the available resources and on the overall company’s capabilities to create a significant competitive advantage. The managers’ adequate vision of the company’s strategic and competitive position...
Introduction Organization X is a public company located in Kuwait. Both the strategy manager and the Human Resource manager play the role of bridging the organization with the outside world. In other words, they are the key personnel to be contacted in the organization in case of any inquiries. This...
An information security program can employ a number of practices to ensure that businesses are conducted in an effective manner on the Internet. An effective information program will ensure that a company protects its information. The information has a qualitative value and it must be protected to ensure that unauthorized...
The Timberlake Company intends to own the largest market share within the next two years through the manufacturing of high-quality soap products. These products will continuously improve the health of customers and reduce illnesses caused by germs. This company cares for the health of its customers, employees, and the community...
Introduction With the ever-increasing labor demands caused by the competitive nature of the present marketplace, employee compensation and benefits have become one of the most important tools used by the organization to lure the right workforce. The total compensation package offered by an organization is a sign of how much...
Historical Perspective One of the most important functions of the human resource department is hiring employees. Hiring is a process that goes through a number of stages. The stages include advertising the job vacancy, screening, selecting the right candidates, and bringing the selected candidates on board. Recruiting the right candidates...
Introduction The reason for writing this 5- year career development plan is to achieve my long term goals of becoming prominent HR personnel. Though the interests lie in the same field, the goal cannot be realized in the current position which is the HR supervisor and in the same company....
Introduction Given that different people have varying opinions about corporate social responsibility (CSR), no clear-cut definition exists. Over time, the understanding of CSR has evolved leading to the adoption of different phrases and definitions. Drawing from a study by Blowfield and Murray (2011, p.7), a number of synonyms have been...
Baldridge criteria There are several implications resulting from the use of Baldridge criteria in business operations management to address the challenges faced by e-commerce. The first implication to e-commerce organizations is that they have to learn bridge criteria and how it affects e-commerce in their organization. Secondly, the organization has...
Summary “A Comparative Analysis Of National and Regional Quality Awards” by Vokurka, Stading, and Brazeal suggests an overview of the quality systems of the United States, Canada, Europe, Japan, and Australia. These quality systems were chosen because these regions are responsible for a significant amount of the world’s products (Vakura,...
How organizations that embrace innovation of all types are more likely to thrive There are several large companies and organizations that are currently embracing innovation with the aim of improving their performance. Through innovation, firms are in a position to make effective use of both the internal and the external...
Introduction In the current competitive market environment, firms are forced to maintain creativity in their production strategies. According to Kotler, Keller, Brady, and Goodman (2012), emerging technologies have redefined the business environment in many ways. Customers are well informed about the specific needs that should be met by the products...
Strategic needs identified in a strategic plan Several strategic needs can be identified in a strategic plan. Some of these requests vary depending on the objectives of the plan. The first need is the opportunities that the business has. These opportunities are areas that the business can pursue growth and...
As you know, the production process is a very important part of any enterprise that creates a marketable product. The manufacturing process is comprised out of many sub-processes, during which raw materials are transformed to make the final product. These processes include treating, machining, and reshaping of the material. Additional...
Introduction Customers are pillars of every firm. They are actually the main source of revenue for any firm and their affairs should be given maximum attention. It is important to note that a firm is in business as long as it has enough customers for its goods or services. Consequently,...
Introduction to management and leadership Management and leadership are two words with relatively different meanings; however, the two words are often used interchangeably. These two elements are equally very important when it comes to the running of organizations and hence need to be applied effectively without confusing one for the...
Performance measurement is a tool that an organization uses to find out the effects of its strategic decisions on the desired patterns and behaviors. Performance measurement and performance management are social phenomena because there is a dyadic relationship between performance measurement and organizational behavior. The outcomes depend on individual, organization,...
Success in quality management can be achieved when managers are focused on certain objectives to accomplish and improve their professional performance. Since quality management can be viewed as a continuous process in an organization, the improvement of managers’ skills and qualities should also be continual and associated with an organization’s...
Introduction Motivation can be defined as a process which pushes an individual to take action, be controlled and consistent or change certain behavior based on the same. In leadership styles, one is either a relationship-motivated leader or a task motivated leader among other leadership styles. Relationship motivated leadership A relationship-motivated...
The three types of information systems that exist in the organization include the transaction processing system, management information system, the decision support system (Amin and Miller 4). Here, the transaction processing system provides solutions for those users to handle errors that are likely to happen in day to day transactions...
People require specific skills to perform various functions. Research has depicted that productivity increases with the level of education or training of an employee. In this regard, continuous training and education are very vital not only for managers, but also for other employees. Total quality management requires implementation of efficient...
Summary Over the past several decades, the overall performance and quality have been the main issues of any business. With the reduction of geographical barriers, the pressure of competition in the global market, and the increasing power of customer’s opinion, operational and service excellence have become vital for the company...
Introduction All organizations strive to increase their performance and levels of efficiency. In order to achieve this, organizations have to have good management. Good management is achieved through managers who are the people taxed with marshaling the human resource in the organization to ensure its growth and expansion. Mintzberg (2009)...
The Definition of Business Process Management For the purpose of this paper, it is essential to provide a definition of business process management (BPM) along with the explanation of its key components. It is possible to characterize BPM in the following way: it is a branch of management that is...
Define organizational behavior. How can learning OB help you in your daily life? Organizational behavior refers to the study of behavior patterns of individuals in an organization. The knowledge gained from the study of the actions of members of an organization is used to interpret their relationships with the organization....
Salient Opportunities and Threats in Motorola’s External Environment Motorola has had several opportunities for growth. Some of these opportunities have been successfully utilized while others have been disappointing. In 2007, the company sought to venture into the production of gadget’s that could utilize the internet and wireless technologies. It also...
Introduction In recent years, businesses have increased their focus on international markets. Due to communication channels becoming easily accessible through the internet, and developing countries becoming a profitable investment where they previously weren’t, both big and small businesses have gained an increased interest in expanding their dealings to the international...
Introduction Operational initiatives of Non-Governmental organisations, which operate internationally, can be well classified into community based, national organisations, and international organisation according to the scope of their operation. The international NGOs are characteristically headquartered in developed country and perform their operations in several countries enhancing globalisation and integration of their...
Discussion Board Post Operations management may be elucidated as organizing, planning, and preparation of the reforms in the production process of finished products. In other terms, it is how a company is structured, including all the departments, all the employees, and they coordinate. Wal-Mart has used global operations management effectively....
The environments and culture of a country are the major aspects that influence business and people’s readiness to get involved in one. A business starts off with a definition of the market and the demand. In order for a product or service to be successful, it must be popular and...
Strategic Planning enables the tourism company to possess a Mission Statement that expresses the firm’s business focus, visionary aims, and purpose of the company which guides quest to the prospect. Handling Organizational Changes would motivate the organization to be ambitious in enhancing learning abilities to address diversities, problems, and complexities...
Introduction Quality management refers to the practice of making sure that every project action vital in the devising, preparation, and execution is successful and proficient with regard to its rationale and goal, as well as its performance. In a project, quality management does not denote a separate, self-regulating progression that...
Introduction Despite the common need of all organizations to stay up-to-date by introducing changes, there is no universal set of recommendations on methods and strategies that can be implemented in order to improve change management and overcome resistance. However, surveys involving interviews and questionnaires of the employees allow making conclusions...
Summary This article reviews the planning and implementation of a quality management system according to ISO 9000 standards for a small-sized winery in Paros Island. Implementation of the system helped the winery to increase its market strength and maximize profits. Besides, the business recorded an excellent improvement in its internal...
Introduction The paper is written by Alonso Perez-Soltero, Rafael Amaya-Melendrez, and Mario Barcelo-Valenzuela focuses on how the decision-making process in the training area can be improved with the use of a knowledge management system. The main knowledge management concept that underlies this paper is the systematic and explicit way in...
Introduction The effective management of organisations requires a streamlined supply chain and operations management. Supply chain management majors on the efficient movement of information, goods, and services in a bid to deliver optimum value to the consumers. Operations management concentrates on the organisations’ supply of goods or services to the...
Introduction Richard Branson is a renowned entrepreneur and investor from the United Kingdom. He is the owner of the Virgin Group, a conglomerate that comprises over 400 distinct companies (Dearlove, 2007). His entrepreneurial ventures began at the age of 16 when he founded and successfully operated a magazine known as...
Introduction Information technology can change the business structure and give an organisation an upper hand in business. IT alters business formation and thus, modifies the market rivalry guidelines. Besides, information technology gives corporations innovative and techniques to outdo market or business competitors. Information technology can spawn new businesses from within...
Introduction Admittedly, the one who says he/she knows everything about management knows almost nothing about it. I understand that it is simply impossible to get to know all secrets of management. However, it is possible to learn about major principles which will help me acquire experience properly. I can boast...
Change encompasses one of the inevitable experiences for any organization that operates in the current dynamic globalized business environment. Thus, it is not a new phenomenon or even a simple fact. Indeed, organizations operate under the constant force of change, failure to which they may be rendered obsolete. This claim...
Introduction Business process re-engineering (BPR) also known as business process management (BPM) simply refers to the formal design of a workflow and the specific business processes performed to achieve a targeted business outcome. Moreover, it is important to note that BPR is an essential basis for many managerial development within...
Introduction The process of implementing Total Quality Management is always a great challenge for many companies in the UAE and other companies across the world. There are hard and soft aspects of Total Quality Management that need to be fully considered for effective implementation of a Total Quality Management program...
The operations concept, its meaning, and relevance McDonald’s Company can use an operational strategy based on three pillars. The first pillar is the location strategy. The business should set up outlets and franchises in densely populated areas. The company will have a high demand for its food products in these...
Sustainability leadership: Co-creating a sustainable future Ferdig (2007) presented a reflection of holistic thinking for leadership where economic, social, and environmental aspects join as equally crucial measures for leadership performance. Studying the text reminds me of the fact that no one is immune to global leadership challenges because the world...
Introduction Japanese management practices are unique and associated with companies only in Japan (Vaszkun and Tsutsui, 2012, pp.368 – 385). These practices emerged when modern industries began to develop in Japan. Japanese corporations place a lot of significance to human resource management (HRM) practices. Companies in Japan have been known...
Introduction Knowledge management begins with an understanding of what people are doing and why they are doing it. Thus, the idea of managing knowledge presents the question of whether an organization knows what its members are doing and whether there is the collective knowledge of why they do what they...
Barriers to imitation are always needed if you are a good entrepreneur can appropriate value from an innovation Competencies in science, technology, and engineering are usually required to facilitate the invention of new products and processes; this implies that the underlying technological prowess that facilitates innovation is not adequate for...
When speaking about the critical success factors for a BPM project, I have to point out that each project is considered to be unique. So, let’s consider each factor in detail. Leadership is recognized to be one of the critical success factors. Generally, leadership combines numerous other meanings, including attention,...
Introduction To effectively transform organizations, managers are charged with the role of making sure that employees are fully empowered at the workplace. It is vital to mention that employees who are empowered and involved in the process of running the daily operations of an organization are usually deemed to be...
Introduction The objective of the paper is to highlight the extensive practice of assessing stress risk and managing it within the organisation context. Employers and employees must work together to bring out psychological risks and solutions for minimizing the risks in the workplace. Stress at the organisation refers to the...
Introduction The concept of performance management has been in use of many years now. It is meant to link employees’ salaries and their performance at work. Employers have been concerned with income justification for their employees and hence use performance management system to ensure employees are paid for what they...
During a long period, Kodak and Fujifilm were the main competitors in the developed industry of film technologies and photofinishing. In spite of the fact that Kodak should be discussed as the pioneer in the industry because the company was founded in the United States during the 1880s, Kodak failed...
In the global economy, many manufacturing companies have tried to ensure fair and efficient delivery and distribution of their products today. Therefore, they have come up with different strategies that will increase effective supply to meet customer needs. Also, lessen the various risks that may occur. Supply chain management has...
Introduction Operations management is the business function which deals with resources dedicated to producing and delivering products and services (Pycraft, 2000). Operation managers are responsible for designing and managing organizational products and services. They are also in charge of managing the companies’ supply chains and how the final goods and...
Facts of the case The case focuses on consumer behavior. Researches play a significant role for marketers in knowing how consumers perceive new products or services. The case also looks at how market research helps marketers identify potential markets for their products and services. Tastes of customers vary depending on...
Employee motivation In the management of an organization, one of the structures that should be put in place by human resource management to enhance the achievement of organizational goals is employee motivation. The employees need to be motivated to boost their morale for the work they are doing. In addition...
Introduction Many organizations in the world are “using teams as a powerful business strategy” (Kricher, 2008, p. 1). Such teams have the potential to improve productivity, increase customer service, and reduce operational costs. The presence of teams in an organization increases the level of morale and fulfillment. Such teams encourage...
Introduction Effective leadership plays an important role towards the success of various activities in organizations. Notably, efficient leadership facilitates the adaptive capability of any organization to the changing external environment. Vigilance within organizational management is quite essential, since lack of careful watch on the external environment may result into organizational...
Chaebols, Keiretsus and multi -national corporations play important roles in many people’s lives. These large business organizations have become more dominant and influential in global trade because their products are sold in many countries. Large business corporations have developed strong market strategies to enable them take advantage of opportunities in...
To prepare for the human resource management career, studying human resource management at degree level offers opportunities to fulfill optimal potential in the field of labor management. Through practical and simplified learning methods, this multidimensional career equips human resource personnel with extensive knowledge, experience, and practical life skills to handle...
Introduction Quality refers to the standard of a product or service as compared to other similar products or services. It is only through quality products and services that a company can be assured of earning satisfactory revenue through sales. Customers compare different commodities before deciding which ones to buy. They...
Introduction Drucker posits, “Operations managers play a critical role in harmonizing systems and guidelines across key business areas including technology, planning, and finance” (123). In spite of all the resources at their disposal, the managers encounter numerous challenges when dealing with employees and coordinating organizational resources. Heizer and Render allege,...
Harrington’s Process Breakthrough Methodology Harrington’s Process Breakthrough Methodology is a technique developed by James Harrington that incorporates approaches such as business process re-engineering, benchmarking, new product innovation and design as well as focused business improvement to initiate a drastic change in the business processes of an organization. The process breakthrough...
Organization Introduction The core attributes of governments are critical in facilitating proper organizational leadership and development plans. The ideologies laid under this project seek to develop a strategic argument of institutional management and goal achievement. Most prevailing governance and leadership platforms are directed towards the attainment of a mission and...
Introduction Generally, a Change Management Strategy consists of a plan on how to make things work differently. However, in business, a change management strategy addresses definite ways in which organizations address its project scope (Aladwani, 2001). According to Nickols (2010), the objectives of formulating a formal strategy in rescheduling a...
Introduction This paper contains a research study on the concept of quality management systems (QMS). It highlights its main dimensions and shows its importance to organizational performance. Key tenets of this report also demonstrate how organizations could implement the QMS approach and emphasize the importance of having quality policies in...
Introduction The book by Goldratt and Cox presents some of the challenges that organizations face pertaining to the delivery of goods on time. The book shows that organizations should be managed in a scientific way meaning that elements of science ought to be employed in executing some of the organizational...
In his paper, Euchner states that innovation implies “giving something new to the world” (10). However, the simplicity of this definition is deceptive. Many organizations throughout the time have implemented unsuccessful innovation strategies by merely trying to develop new products and technology without taking into consideration that favorable changes may...
AT&T, one of the largest mobile carrier companies, has agreed to purchase Leap wireless company. The deals are a series of procurements that have seen bigger companies buy off smaller upstarting companies that offer cheaper plans. The move aims to maximize the telecommunication’s company dominance over the airwaves. The deal...
Introduction Management role in modern organizations is not an easy task because of the work environment that is characterized by constant change and complex organizational structures. A dedicated manager ensures that only qualified workforce is recruited in the company. Again, highly competent managers are innovative meaning they are likely to...
Introduction Power distance refers to the difference in the distribution of power in the society or organizations, specifically involving the gap between those who are powerful and those who have little power. Indeed, organizations or cultures will have either low power distance or high power distance, and this status difference...
Knowledge of strategy and success of business Knowledge of strategy would help in being successful in business in the following ways. Knowledge of strategy enables the firm to define the organization goals and missions i.e. strategy enables a business to the general objectives and purposes that it intends to pursue....
