Introduction Quality refers to the standard of a product or service as compared to other similar products or services. It is only through quality products and services that a company can be assured of earning satisfactory revenue through sales. Customers compare different commodities before deciding which ones to buy. They...
Introduction Drucker posits, “Operations managers play a critical role in harmonizing systems and guidelines across key business areas including technology, planning, and finance” (123). In spite of all the resources at their disposal, the managers encounter numerous challenges when dealing with employees and coordinating organizational resources. Heizer and Render allege,...
Harrington’s Process Breakthrough Methodology Harrington’s Process Breakthrough Methodology is a technique developed by James Harrington that incorporates approaches such as business process re-engineering, benchmarking, new product innovation and design as well as focused business improvement to initiate a drastic change in the business processes of an organization. The process breakthrough...
Organization Introduction The core attributes of governments are critical in facilitating proper organizational leadership and development plans. The ideologies laid under this project seek to develop a strategic argument of institutional management and goal achievement. Most prevailing governance and leadership platforms are directed towards the attainment of a mission and...
Introduction Generally, a Change Management Strategy consists of a plan on how to make things work differently. However, in business, a change management strategy addresses definite ways in which organizations address its project scope (Aladwani, 2001). According to Nickols (2010), the objectives of formulating a formal strategy in rescheduling a...
Introduction This paper contains a research study on the concept of quality management systems (QMS). It highlights its main dimensions and shows its importance to organizational performance. Key tenets of this report also demonstrate how organizations could implement the QMS approach and emphasize the importance of having quality policies in...
Introduction The book by Goldratt and Cox presents some of the challenges that organizations face pertaining to the delivery of goods on time. The book shows that organizations should be managed in a scientific way meaning that elements of science ought to be employed in executing some of the organizational...
In his paper, Euchner states that innovation implies “giving something new to the world” (10). However, the simplicity of this definition is deceptive. Many organizations throughout the time have implemented unsuccessful innovation strategies by merely trying to develop new products and technology without taking into consideration that favorable changes may...
AT&T, one of the largest mobile carrier companies, has agreed to purchase Leap wireless company. The deals are a series of procurements that have seen bigger companies buy off smaller upstarting companies that offer cheaper plans. The move aims to maximize the telecommunication’s company dominance over the airwaves. The deal...
Introduction Management role in modern organizations is not an easy task because of the work environment that is characterized by constant change and complex organizational structures. A dedicated manager ensures that only qualified workforce is recruited in the company. Again, highly competent managers are innovative meaning they are likely to...
Introduction Power distance refers to the difference in the distribution of power in the society or organizations, specifically involving the gap between those who are powerful and those who have little power. Indeed, organizations or cultures will have either low power distance or high power distance, and this status difference...
Knowledge of strategy and success of business Knowledge of strategy would help in being successful in business in the following ways. Knowledge of strategy enables the firm to define the organization goals and missions i.e. strategy enables a business to the general objectives and purposes that it intends to pursue....
Introduction The area of team leadership attracts a lot of attention in the modern world because of the need to assemble and deploy diverse teams for the completion of projects. The future of many corporations relies more and more on the kind of team leadership they have for their projects....
Introduction Organisational development entails a deliberately planned effort that aims at augmenting the effectiveness of the company in the ever-competitive market. Many scholars underscore the fact that the major aim of organisational development is to promote readiness in the company in order to facilitate change. In this regard, it is...
Discussion of the various principles of Total Quality Management Learning orientation Learning orientation refers to the configuration of three main issues that include shared vision, open-mindedness, and commitment to learning. Accordingly, a learning-oriented organization always pushes its employees to utilize both single-loop and double-loop learning, as well as scrutinize their...
Introduction According to Abdolvand, Albadvi, and Ferdowsi (2008, p. 205), the BPR concept is mainly concerned with combining elements of process redesign and the setting up of information communication technology (ICT) in a bid to sustain reengineering efforts in an organization. BPR has gained popularity in the organizational setting owing...
Introduction Organizational success is the principal concern of all managers. Without proper planning and clearly set guidelines, no organization can succeed. Many theorists have come up with core principles, in a bid to help managers know how to lead their organizations to success, which when followed can certainly ensure success....
Introduction Total Quality Management entails the utilization of quantitative models and human resources. In fact, the application of the models and resources is aimed at improving the processes within a business. The result is that the customers’ current and future needs will be superseded. However, TQM’s essential characteristics are being...
Introduction The case involves an unnamed organization that has been housing its data in a single user database based on Microsoft Access. Due to some problems with limited and ineffective access to the data, the organization decided to develop and roll out a Web-based records management system. The idea was...
Which organization model best describes your organization or an organization with which you are familiar? A functional organizational model is used at my place of work. Since the company is quite small, a functional model suits the operations of the firm. In most cases, organizations that deal with one or...
Introduction Innovation can be defined as the introduction of something new. This can be an extraordinary person, thing, idea, method or even a device that functions in a different way from the previously existing ones. An innovation may completely change the way things were done or improve on the previous...
Introduction The word “management” refers to several functions and activities that support the goals of an organization. The core functions of management vary significantly from one organization to another. Managers should promote the best practices in order to produce the best outcomes and goals. The “five major functions of management...
Introduction Customer quality improvement refers to the steps required to ensure that customer needs are achieved and the customers are happy and contended with the kind of services offered to them. The process also aims at improving the relation between a consumer and the service provider (Tenner and DeToro 98)....
Introduction While every company recognizes the importance of investing in information technologies, its strategic importance has recently been on the decline, which means that businesses have to reevaluate the way they approach the topic of IT investment. Since every competitor in each business category has the same technologies, a problem...
Introduction The pressure towards globalization has compelled many organizations to put a greater focus on quality, responsiveness and, cost as competitive strategies. In order to remain operational and also realize customer satisfaction, organizations are expected to monitor their processes frequently and work towards producing high-quality products. Organizations that use quality...
Types of Inventories the Companies Manage and Their Essential Inventory Characteristics Inventory management is one of the most important tasks within a firm that defines the success of a firm. In this research paper, Apple Inc. and General Motors are the manufacturing companies, and American Airlines and Hilton Hotels are...
Customer care plays a very important role in many business organizations. Business organizations need to offer quality services to their customers to be competitive in their target markets. There are several employee positions in an organization which are directly responsible for customer care. Employees in these roles need to perform...
Generic strategy Five generic strategies are required to strengthen the competitive advantage of a product or service offered by a firm. These Generic strategies include; focus strategy, differentiation strategy, focused low-cost strategy, best-cost strategy, and focused differentiation strategy. A firm selling children’s products can increase their competitive advantage only when...
Background of ISO 9000 Quality Standards As the world’s population increased day by day, trading of products and services increased drastically. The expansion of trade led to globalisation of economies. Because of all the business activities that were taking place between countries, there was a lot of disorderliness. Different countries...
Introduction The essence of leadership lies in its ability to influence other people towards the realization of a common goal. Each decision that a leader takes may have a great influence on several of his or her next decisions. However, some leaders seem not to realize the impact of their...
The significance of employee motivation cannot be overemphasized. The small manufacturing company requires an employee motivation plan that has the potential to promote its expansion. There is the need to ensure that the designed motivation plan strengthens the company’s supply chain management to ensure availability of products in the market....
What is meant by “managing IT as a strategic resource”? Information technology is a very important aspect of any organization. It entails the technology used in the processes regarding information for instance creation, storage, maintenance and use, and dissemination. It is therefore an essential resource that should be well managed...
How do the information systems improve the operation of the business? Transaction processing system Transaction processing system – is a system created with a purpose of answering questions about transactions and recording transaction activity. This system can give information about specific payments and the status of the inventory. It produces...
Human Resources are the building blocks of any business and any economy. Salespersons, staff, specialists, managers, office workers, janitors, and all other roles are necessary for a company to function. Nowadays, every large or even medium-sized company has a dedicated HR department. Its purpose is to manage the company’s human...
New Strategy It is imperative to say that the new strategy that has been implemented mostly focuses on aspects that increase productivity. It needs to be said that this strategy has numerous advantages, but several problems have occurred during the process of implementation. It needs to be said that the...
Introduction about Social Responsibility Undesirable phenomena such as global warming and prevalent environmental degradation coupled with an increase in bizarre occurrences such as the mindless killing of innocent people have occasioned an important shift in the society. Traditionally, the society placed considerable emphasis on personal responsibility. Today, social responsibility has...
Introduction Organizational leaders in the contemporary work environment have a responsibility of ensuring that they guide their entities into building a competitive advantage in the market. Yahoo and Amazon are good examples of businesses that have successfully built a competitive edge over other players in the industry. Yahoo is a...
Leadership is a powerful concept that makes individuals and companies successful. Various managerial models, styles, and theories can be considered by those who want to engage others. This paper begins by listing and describing the major characteristics of a good leader. The discussion goes further to describe the major Total...
Introduction There are various similarities between the criteria for ISO 9001: 2008 and ISO 14001: 2004. Both standards need regular internal auditing, with formal protocols as well as schedules. A single auditing schedule as well as a set of practices can be formulated. However, for both standards, extra procedures are...
Summary of the article There is a difference between Total quality management and Deming approach to a quality management. There are three major contributors to TQM namely W. Edwards Deming, Joseph M. Juran and Philip B. Crosby. According to Deming, the term TQM and its application differed from his approach...
A team refers to a group of individual who come together with the sole purpose of achieving a common goal(s). Members of a team go about their activities in a manner that integrates their individual abilities and skills. The formation of a good teamwork depends on the proper matching of...
Organizational behavior is a field of study that explores the influence that people have on behavior within organizations and groups, to improve organizational performance. Behavioral sciences can enhance this field of study. Organizational behavior is influenced by globalization, customer needs, the need for innovation and change, and technology, among others....
What is meant by diversity? Diversity is an important aspect of the organization today. Diversity can be defined in terms of the varied characteristics and experiences that are inherent in individuals. There is a misconception that diversity concerns particular persons or groups, and this is not the case. Diversity can...
Introduction In the past, the main interest of management in most organizations was creating methods of increasing revenue. Previously, less emphasis was attached to value on work done. Over time however, the world has shifted its approach from measuring performance to managing it (Otley 1999, p. 364). This is a...
This paper explores the impact of investment in a quality system on process management. Iden describes the question using four dimensions of process management and applying real facts based on interviewing 23 companies’ managers (110). Hoyle determines the notion of a quality system as “comprehensive and fundamental rules for leading...
Teams have become an increasing feature of modern workplace and social arena. The widespread use of teams arises from the contention that teams create an environment where synergy is achieved thus enhancing outcomes more than the outcomes achieved from individual efforts (Wienclaw 1). Teams differ from other types of groups...
Introduction Strategic management underscores the process of formulating and implementing key strategic initiatives by the top management. In addition, strategic management involves formulating a plan, which defines the direction that a firm is taking in order to achieve a competitive advantage in the industry of operation. On the other side,...
Frequency, Purpose, and Process of Performance Reviews Performance management is one of the crucial components that promote success and effectiveness of any organization (Cardy & Leonard, 2014). One of the duties of a Line Manager in the company is to develop performance reviews/appraisals. It is a significant part of career...
Every organization has both the internal and external environment. For success to come forth, these organizations have to scan the environment. Environmental scanning is a process where firms possess and utilize information on the activities and trends that are in the organizations’ environment (Caa rpenter & Sanders, 2009). This process...
Facebook has implemented a variety of labor practices that help this company become more competitive. In particular, by investing in different HR programs, this corporation was able to align the efforts of various departments and strengthen the loyalty of many employees to this organization. Moreover, the corporation managed to make...
The purpose of this Study is to provide an opportunity to apply core concepts and to conduct an in-depth study on the topic, and ultimately, to enhance the Customer Management Implementation by number of ways. It can be made possible after analyzing and evaluating the processes and practices of the...
A few months ago, Washington Doris accepted her new job as a human resource director at the XYZ Company. The company focuses on the development of software. The company has 350 employees. During her first three months, Washington has noted that several anomalies in the company’s culture. As such, the...
Introduction Coca-cola Company and PepsiCo are observed to be carbonated soft drinks manufacturing companies that have expanded and spread its distribution to many countries due to their quality products and marketing strategies that they use. Coca-cola Company and PepsiCo are two of the largest and recognized companies which make remarkable...
Introduction In today’s competitive business environment, teams are a serious business in organizations (Al-Rawi, 2008). As a consequence, fostering teamwork is a top priority for most leaders. In general, the team enables organizations to involve employees more, leverage human resources, and encouraging innovation. The use of teams, however, comes with...
A Business process comprises of numerous interrelated activities carried out in a manner that would help achieve the overall organizational goal. These activities are critical to management because they affect the revenues realized and costs incurred in the organization. Therefore, to be effective, management must incorporate appropriate management tools, which...
Wal-Mart is a business which has been in existence since 1962. Its founder is a gentleman by the name Sam Walton. The company, which has such a massive control in the United States, was founded in Bentonville, Arkansas. Since it was founded, it has not been overpowered by the opposition...
The article, Linking strategic HRM, performance management and organizational effectiveness: perceptions of managers in Singapore, by Pauline Stanton and Alan Nankervis presents a comprehensive relationship between tactical HRM, performance supervision systems, and proactive organizational effectiveness with reference to the management strategies of selected senior HRM managers within Singapore. As a...
Executive summary A data management system is software that is used in retrieving, cataloging, and running data queries. The database manager can create, edit, and update customer data in the database. Therefore, the information can be edited, searched, added, or changed using all the data management systems. Several data management...
Introduction In the modern world of business, companies are usually forced to engage in stiff competition to survive in the market. One of the consequences of this is that organizations often have to make attempts to introduce innovations to gain a competitive advantage over their rivals. Also, nowadays, the rates...
Introduction Business process management can be explained as the measures or systems put in place to ensure that the organisation and all its subsystems, including its departments, processes, teams, and employees, among others, are working together in an optimum way towards achieving their goals and the results desired by the...
Introduction Management is a significant element of the business. According to Batenburg and Maur, this explains why many people are systematically studying management skills (902). Despite this, there are numerous management styles, most of which have overlapping features. Even though the efficiency of one management style over the other is...
Introduction The nature of the current business world is the result of the development of enormous changes and innovation that started more than 200 years ago (Swanson, 1998). Even though the industrial revolution was an achievement as far as the current markets scenarios are concerned, it is evident that Management...
Introduction Computer systems play an important role in that they offer vital information on effective business operations. The presence of the human workforce is significant to ensure that the management of computer systems is efficient. Business people use computer systems for practical duties such as keeping records of receivable and...
Effectiveness of Technology The success of many business organizations is determined by the relationship between consumers and business owners. On many occasions, the freedom of consumers has been found to pose challenges to business. Most consumers have the habit of shifting from one organization to another in search of goods...
Introduction To retain its position in its target market and remain competitive, a company must ensure quality at three key levels, i.e., the organizational level, the process level, and the performer level (Roudias, 2015). Furthermore, a firm must be ready to avoid imminent threats to the quality of its product...
Companies in the contemporary society strive to set performance targets as means of fast racking goal achievement, understanding the position of the company in performance ladder, and allocating percentages as desired by the initiatives put in place. In business organizations, performance plays a role in determining success, sustainability, and relevance...
Introduction An efficient quality management allows achieving goals of the organization with optimal costs and at specified time intervals. Such a system implies, as a rule, strictly ordered and regulated activities that should be understandable both for managers and employees. In this regard, the paper aims to examine key concepts...
A description of two purposes of performance management and their relationships to business objective Performance management aims at improving the staff or the individuals’ performances and obtaining of feedback from both the customers and the staff. Enhancing high performance and obtaining feedback enables the employees to achieve their objectives since...
Supply chain management involves the tactical synchronization of the supply operations and strategies that encompass these business operations in a certain firm to enhance the long-lasting efficiency of the firm and the supply chain. It includes enhancing goods, process and supply chain functions. A supply chain wide system is one...
The quality of products and services produced by an organization depends on its quality management strategies. In this competitive world, quality is the only thing that can make an organization stand out from its competitors (Evans, 2007). The ability to use relevant quality management methods and tools to come up...
Introduction Performance appraisal is a function within the performance management system that is carried out by human resource managers to review an employee’s performance within an organization. Employees are the key stakeholders in an organization. The success of their individual goals is paramount to the development of any business. Performance...
Information Technology (IT) plays an integral role in the successful governance of supply chain management (Dolci, Cunha, and Gastaud 219). Hence, there is a need to improve the overall governance of the supply chain processes in organizations. The functionality of supply chains has drastically transformed since the introduction of Information...
