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Introduction Balanced scorecard (BSC) is a framework for strategic performance management used to help companies monitor performance and execute its strategy (Brown, 2007). It is among the most widely used tool with high satisfaction ratings. BSC divides performance monitoring into four perspectives: Financial perspective: focuses on financial goals of the...
Abstract This paper aims to explore knowledge management with regard to project-oriented organizations, the key feature of which is the integrated work of various employees in a team. Today, knowledge presents the paramount asset of project-focused companies that need to not only produce new products and services but also accumulate...
Introduction The Islamic Bank of Abu Dhabi (ADIB) is among the largest Islamic institutions of banking which provide banking activities in the ‘Unites Arab Emirates’ (UAE). Its principal activities involves Islamic financing, commercial, investments, and other banking activities in accordance with Shari’a as accepted by the Shari’a Supervisory Board and...
Case Overview The primary goal of this qualitative research was to investigate aspects of self-awareness and the way it defines the decisions and experiences of leaders, especially when faced with various challenges in their jurisdictions. When a leader lacks self-awareness skills, their thinking can easily be distorted by deception. Studies...
A description of what business the company is involved in and where it operates Sports Direct has worldwide presence apart from its major operations in the U.K.in the retail sector supplying sports goods. The entity is having a wide array of branded goods use in the field of sports which...
Introduction Management information systems can be referred to as the way technology applies in assisting organizations to make decisions and manage their employees better. Most Managers use this concept in seeking and in the analysis of information on various organizational aspects. For example, management information Systems are used in sales,...
Abstract The VUCA (Volatility, Uncertainty, Complexity, and Ambiguity) business environment is characterized by fast changes, the focus on diverse employees, and the challenge of working with unpredictable and demanding customers. The purpose of this paper is to analyze a specific strategic role of human resource management (HRM) in generating a...
The Guidance Center is a holistic organization that aims to enhance the lives of families across southeast Michigan. The paramount goal of this organization is to cooperate with the communities to reinforce them and help in overcoming challenges. This investigational paper examines the current status of the Guidance Center and...
Abstract Behavioural supply chain management is a quickly growing part of the broader discipline that has emerged in response to the challenges that the operational approach could not resolve. It explores companies as enterprises run by people, who do not necessarily make the optimal decision every time. As such, the...
In 1992, Robert Kaplan and David Norton introduced the balanced scorecard. These researchers aimed at creating a concept that would capture both financial and non-financial performance measures in organizations. Firms that have implemented and used balanced scorecard have been able to understand and communicate their strategy, measure the elements of...
Background of the Problem Ensuring the high quality of the services provided is among the utmost concerns in the contemporary world. One of the most notable and evident ways to make services both more accessible and productive is adopting the systems of electronic services or, shortly put, e-services. The concept...
Introduction Macau is an area that covers approximately 29.2 sq. km; this is close to sixth of Washington D.C. this area consists of Coloane, Taipa and Macau Peninsula. The city has 550,000 residents, and collects more revenue from gaming than that of Atlantic City and Las Vegas is combined (Braunlich,...
Introduction In contemporary business environments, there is an increased business combination through mergers and acquisitions; the combinations are necessitated by the hard economic environment experienced in the world or as effort to improve business. When a certain company is acquiring another, there is some consideration for the acquisition which must...
Introduction Aid refers to voluntary transfer of resources mostly financial from one region to another that is deemed deserving; this is normally an act of philanthropy. This type of assistance exists even in a larger scope with nations often helping each other. In such a scope, it is thus defined...
Chinese SMEs have become dominant in the global market in the past decade due to various supporting factors. This study attempted to tests how resources, country environment, industry environment, global strategy, country environment, and company characteristics enhance the international competitiveness of Chinese SMEs from Zhejiang province. According to this study,...
Problem Statement Introduction This dissertation essentially illustrates the insight of the changing role of independent financial advisers in the UK linking with retail investors respond and the factors touching the investor’s motivation and exploration under the regulatory exercise introduced by the ‘Financial Services Authority’ that emerged and developed in the...
Introduction For the past years, studies that examine the efficiency of stock market have been of great interest to researchers (Abdolreza & Mehdi 2013). On one hand, there are researchers who believe that information on stock market is not useful, while on the other hand, some researchers have emphasized on...
Husk Power System’s portable power source is a new line of product that is meant to increase revenues for the company. As discussed in the previous section of the report, the initial market research had identified a gap both in the local and international markets that can be filled with...
Introduction Today’s financial markets are more interlocked than interlinked than ever. The effects of any major economic event have the potential to sprawl globally, affecting local economies and transforming the global economy on the whole. The last few decades have been marked with unprecedented economic volatility that has compelled the...
Employee turnover is an essential concern for companies regardless of their size or target industry. High turnover can pose a risk of understaffing, performance losses, and decreased quality of products or services offered to customers (Brown, Thomas and Bosselman, 2015; Hom et al., 2017). Maintaining low turnover rates can also...
Introduction Location is regarded as one of the most crucial yet complex factors in hotel management. First, location is a fixed parameter; once one has selected the locale, one has no choice but to contend with the results that emanate from that area. Furthermore, it has a direct effect on...
Introduction Overview This chapter covers the background to the study, problem statement, research objectives, hypotheses, and the significance of the study. Background information During the 1990s, there were massive changes with regard to politics, society, and technology. It is during this time that the entire world came to know about...
Abstract Globally, the recession has had a negative impact on most businesses and governments. Consequently, the recession has forced many companies to downsize their operations by laying-off workers and reducing the scope of their investment programs. The recession has equally forced governments to reduce “unnecessary” spending and bail out struggling...
Segmentation is a critical tool of classifying customers into their respective categories. It involves creation of an impervious strategy of dividing customer in accordance to their social classes among other groups. Probably, this would allow ministers to rent similar rooms within a hotel. Also, it allows travel agents to get...
Introduction Change management is the use of structures to shift an organization from a certain state to a desired future state. It is a process that helps the stakeholders come to terms with the changes in their venture brought about by the changes in the business environment. It is a...
Financial crises, especially those termed as global financial crises, have made businesses of all sizes (small, medium and even larger ones) to enter in to a very undesirable situation. They have formed what can be termed as a new world order in which local and global companies are using a...
Study Background Introduction In economy, inflation is the increase in the price levels of commodities. The level of inflation in a country has both the direct and the indirect influences on the economic development. Positive changes in the economic development entail an improvement in the standards of living of people...
Chapter 1: Introduction Introduction For the past years, studies that examine the efficiency of stock market have been of great interest to researchers (Abdolreza & Mehdi 2013). On one hand, there are researchers who believe that information on stock market is not useful, while on the other hand, some researchers...
Introduction Since the beginning of the twenty-first century, international trade has remained significant in the global business arena. Since the beginning of the 21st century, global trade has expanded to its current $ 20 trillion worth (International Monetary Fund 11). Due to the boom in international trade, nations across the...
Introduction Globalisation has been a phenomenon affecting world business and economy since Columbus and Da Gama started their voyages from the Mediterranean and the Cape of Good Hope. It is a part of world history, in the conduct of world trade and commerce, including political practices of nation-states. Globalisation is...
Introduction Macau was established by the Portuguese in 1557, and the Macau-Portuguese authorities first legalized gambling in 1847. The monopolies acquired exclusive rights to the industry in 1937. The Sociedade de Turismo e Diversoes de Macau (STDM) won a monopoly concession in 1962 and obtained dominance of the gaming industry...
Summary Yield management is a technique that enables companies to understand and predict the behavior of customers in order to increase revenues (Jagels, 2006, p. 282). This method has been widely used in the hospitality industry (Reid & Bojanic, 2009, p. 13). This research is aimed at examining the use...
Introduction Risk reporting and risk management are very important in the life of organizations. There are various risk-reporting practices used by organizations that ignore adequate risk disclosures in annual reports and much of it depends on the sizes of the companies (Abraham, Marston & Darby 2012, p. 16-75). Another factor,...
Introduction Free economic zones are a group of special geographic territories that provide designated economic trade opportunities for businesses with very light taxation or not at all to encourage the development of prosperous economic activity. Depending on the country where the free zone is located, the taxation rules are determined...
Recently in the world, the rivalry between a financial manager and a brand manager has gotten stronger. Both believe that exactly their activity is the most important for the company and that they create the basic cost for shareholders. Many known world companies on consultation in the field of branding...
Abstract The financial sector and UAE’S economy as a whole have experienced a remarkable growth since the global crisis. Banks have embraced technology and have expanded to offer customers easy access to products and services. However, there have been inefficiencies resulting from competition, poor risk management and poor quality of...
Introduction This research aims at developing a framework for customer relationship management (CRM) in the UAE banking industry. It will utilize best practice examples from successful foreign institutions together with local conditions within the UAE. The study will lead to greater CRM outcomes hence higher profitability. Statement of the problem...
Today, the topic of ethics at the workplace is actively discussed by many researchers with the focus on such areas and aspects as the role of codes of conduct within the working environments and the importance of appropriate working behaviours. From this perspective, the concept of work ethics includes ethical...
Abstract With an increase in competition in the global marketplace, companies begin to seek new ways in order to gain a competitive edge over their competitors. This was the time when the organizations identified the need for adopting a new approach for supply chain management. The result was the emergence...
List of Abbreviations AED UAE Dirhams (..) Not Available (-) Zero or Insignificant CB Central Bank LC Local Currency FC Foreign Currency Money Supply (M0) Currency in circulation + Currency in the Bank Money Supply (M1) Money in circulation – Money with Banks + Deposits with local currencies Money Supply...
Inflation denotes a period of consistent increases in the price level of a country’s commodities, that results in the devaluation of its currency in the international markets. The level of inflation in a country has both direct and indirect influences on the economic development of that country. Positive changes in...
There are various tools that can be used in the measure of customer satisfaction. In a hotel, for example, the famous tool that is employed is the guest comment card (Trusov, Bucklin & Pauwells, 2009). It is often referred to as the GCC, and they are very suitable as they...
Abstract The service matters are crucial in banking sector given to the heavy competition in UK. The new entrant of Metro bank and its success has inspired many players to enter UK and the ways and means of the bank that made possible the success are important points that need...
Abstract This paper analyzes the performance of Canada and America in mitigating the effects of the 2008 Global Financial Crisis. There are many reasons advanced for Canada’s better performance throughout the crisis, but this paper mainly focuses on the cultural and lobby forces that distinguish both systems from one another....
Introduction In economy, inflation is the increase in the price levels of commodities. The rate of inflation in an economy has direct impact on the economic growth of the country. Positive changes in the economic development entail an improvement in the standards of living of people from that particular region....
Introduction This research targets at gauging the use of yield management in Saudi hotels. Consequently, the focus of this chapter is to argue the results retrieved from research scrutiny in Saudi hotels. The argument will criticize earlier finding of other researchers to establish a firm foundation and reasoning in the...
Delays in Brass LNG Project Takeoff The Brass LNG project, estimated to be among the biggest natural gas projects in the world in terms of its capacity, is failing to woo investors. The previous anticipation of the company’s expected production performance now appears to be unrealistic because investors who were...
Introduction The recent history of the financial crisis faced by businesses, lowering of the banks’ cuts of loan balances, rise of the interest spreads and intensified red tape, firms have realized that the daily finances of the firm and the cash flow has to be strictly regulated and controlled. Further,...
Abstract Nigeria has witnessed endless periods of volatile exchange rates. To date, the country has still not been able to stabilise its exchange rates, despite the growing importance of the Nigerian economy in Africa’s growth potential. Exchange rate fluctuations remain a very important macroeconomic concern among many economists in Nigeria...
Introduction Introduction and Background of the Study Accounting is considered as a very important tool in operation of business in the current society. According to Mourra (2008, p. 82), a business unit cannot run without proper accounting documents in the current society. The need for accounting in organization (both for...
Natural gas deposits in Nigeria currently form one of the most significant resources for the country. Nigeria ranks amongst the top producers and exporters of the commodity, with a 4 percent GDP contribution coming from natural gas. Given the country’s immense oil production, analysts and experts point at the possibility...
Introduction Chief executive officer also known as the managing director is the highest-ranking corporate officer (Bragg, 2011). A CEO in an organization is in control of the management and gives reports about the organization to the Board of Directors (Bragg, 2011). As such, the Board of Directors sets all the...
Introduction In the past few decades, we have witnessed a lot of corporate scandals that have implicated the auditing profession. As a result, various players in the auditing profession have deemed it necessary to reexamine the issue of ethics.1 The role of auditors has repeatedly been questioned as most people...
Human resource in yield management In the implementation of the yield management (YM), human resources remain a very critical factor in achieving positive results from the system. According to Yeoman (1996), the yield management system is functionless without the human activities. Yeoman and Watson (1997) echoed this opinion after a...
Introduction Background Information The World Trade Organisation (herein referred to as WTO) is tasked with the role of supervising and liberalising the international trade between countries. The organization as it is known to many people today started its operations on 1st January 1995 (Rapoza 2011). According to Aslond (2010), the...
Introduction A pricing strategy is a premeditated option from a number of substitute price schedules or prices, which are employed towards maximizing profits within a given duration, in reaction to a certain situation. Pricing strategy is a very crucial approach in the running of hotel businesses; mainly because the industry...
Introduction Financial regulation is a very important aspect in any country. A regulator ensures that banks and other financial institutions carry out financial transactions in a proper way. This encompasses protecting the interests of their customers as well as avoiding financial misconduct. In the UK, Financial Services Authority is the...
Abstract Motivation is an important area of study. The use of performance pay, which is based on monetary motivation schemes, is one of the ways used to motivate employees. The purpose of this research is to investigate the applicability of performance pay at the Wynn housekeeping department. Maslow proposed the...
Introduction The history of construction in the United Arab Emirates (UAE) reveals that contractors and design teams put a significant emphasis on the establishment of buildings at the lowest initial capital costs. However, designers, contractors, and policymakers have gradually realised that it is highly unfavourable to determine the project choices...
Prospective Analysis on the forecasted stock valuation of the Dow Chemical company Forecasting. The forecasted financial performance of Dow Chemicals, Limited is depicted in the report. In relation to the assessment of business analysis between 2014 and 2018, a prospective examination on the value of the company is relevant for...
Prospective Analysis In relation to information availed from Iluka Resource limited, business analysis, accounting and financial assessment between 2009 and 2013, a prospective examination of the subsequent years is relevant for assessing the future financial performance of the business, as well as deciding on the nature and magnitude of sales...
Introduction Hong Kong Stock Exchange (HKSE) is the second largest stock exchange market in Asia. The HKSE was established in the 19th century (McGuinness 2006). Today the market ranks among top ten in the market capitalisation. The market hit a record market capitalisation of US$1,063.9 trillion in 2010 and was...
Market segmentation is the categorization of the different components of the market, which are dissimilar from one another. Through the identification of such dissimilarities in the different portions of the market, hotel ventures can satisfy the needs of potential consumers in an effective manner. Segmentation is an important part of...
Introduction Achieving competitiveness in the market requires the establishment of appropriate strategies in the supply chain process. The amount of revenue generated by a company determines the competitiveness and long term survival of the company in the market. To achieve high level of competitiveness and revenue generation, it is important...
Introduction Metro Bank PLC is the first bank that has been established in the UK for more than 100 years. The bank entered the UK in the backdrop of tough regulation in the backdrop of the crash of Lehman brothers but banks on the customers who are ignored by high...
Introduction Life Cycle Costing Analysis (LCCA) is a modern technology used to determine the most cost-effective options for purchasing, operating, maintaining, and disposing of an object or process. This strategy helps in the economic analysis of building projects (Gille 2010). In the construction industry, Life Cycle Costing provides the total...
Introduction Venezuela has huge reserves of natural resources with oil and gasoline reserves being some of the country’s greatest assets. This is a clear indication that the country has the capacity to realize economic sustainability and remarkable development in social aspects. However, Venezuela still grapples with the challenges of poverty...
Introduction The European Union has a developed banking system with approximately 8,000 banks. Within this group, huge international banks have arisen, which have a considerable market stake. The legal, regulatory, and supervisory framework has not been able to keep up with this rapidly growing cross-border presence, notably the centralization of...
Introduction Overview The process of evaluating the performance of an organisation requires the use of a number of parameters. Benchmarking is one of the commonly used performance indicators across the globe today. The main aim of this approach is to help compare the status of a given entity with that...
Introduction Timeline of Events in MENA In the recent past, the Middle East and the North African States (MENA) have experienced endless periods of socio-political unrest. These unrests have spread to about 12 Arab states. Already, the unrests have claimed respected world leaders such as the former Tunisian president, Zine...
Introduction In a work setting, the culture of the relationship between employers and employees draws great influence from the job motivations and rewards accrued in the process. Most successful organizations boast of strong employee motivation cultures with rewards and salaries based on performance. Employers’ cultures on work organization, methods of...
Financial intermediaries, such as banks, credit unions, building societies, and insurance firms, play a very important role in growing economies, especially the economy of the United Arab Emirates. As an institution, a financial intermediary performs the function of linking lenders and borrowers concurrently while providing certain fundamental services that aid...
Introduction Corporations have been increasingly responsive to stakeholder pressure for societal and environmental information, especially on important matters like carbon disclosure and social programmes (Stanny & Ely 2008). Demand from stakeholders has focused on environmental and social disclosures. Stakeholders have complained of lack of disclosures about environmental impact of corporate...
Abstract In recent times, risk management relative to Enterprise-wide Risk Management (EWRM) is increasingly becoming more and more significant and crucial for big corporations across the world, including financial agencies. Many of the major financial companies have shifted from the traditional risk management approaches towards Enterprise-wide Risk Management (EWRM). It...
Introduction Islamic Banking has proven to be one of the best financial solutions. Earlier, Muslims used to avoid placing their funds as term deposits where they could earn good interest as profit. They used to avoid as interest is strictly prohibited in Islam. However, interest can get those a good...
Background of Superior Energy Services Superior Energy Services was formed in 1989. The company operates in the oil & gas equipment and services industry. The products and services of the company are divided into a number of segments. The first segment consists of products and services that deals with drilling....
Introduction There have been a lot of revolutions and changes in the business environment of the entire world as far as investments are concerned with the goal of engaging in business activities that have the highest returns as well as great value in almost all sectors of the economy (Deloitte,...
Introduction Islamic banking (ISB) is very unique due to the legal concepts it contains, which are based on the Islamic faith. This banking system adheres to Sharia law and is implemented in many Islamic states across the globe. The three pillars of Islamic banking are Aqeedah (faith), Sharia (laws regulating...
Study Background The UAE ranks among the best investment destinations in the world, probably due to the political and economic stability enjoyed, despite challenges in the region. Apart from undoubted stability demonstrated to the investor world, the investor community needs tangible assurances of management competence. Aware of the attention that...
Introduction The Kingdom of Saudi Arabia is one of the countries in the Middle East that have become very attractive to local and international firms because of a number of reasons. According to Effron and Ort (2010), the country has enjoyed a long period of political stability. The economy of...
Introduction Ethics play a crucial role in society and engaging in ethical behavior is the foundation of a well functional society. One area in society where ethical conduct is of great significance is in the medical sector. Unethical practices in medical circles are likely to result in dire consequences. Arguably...
Executive Summary The influence of project portfolio management on individual projects is an issue that has raised a lot of attention of many researchers. In this research, the researcher focused on understanding the impact of project portfolio management on individual projects using both the primary and secondary sources of data....
Introduction The main purpose of authorizing this report was to assess if Enterprise Resource Planning (ERP) systems can be profitable to small business ventures. When an interview was carried out with an expert from a small business portfolio, it was found out that ERP systems were indeed vital in small-scale...
Background Hong Kong Stock Exchange (HKSE) is the second largest stock exchange market in Asia. The HKSE was established in the 19th century (McGuinness 2006). Today the market ranks among top ten in market capitalisation. The market hit a record market capitalisation of US$1,063.9 trillion in 2010 and was ranked...
Dhar observes that the aspect of strategic human resource management is integral in setting goals and objectives for an organization.4 According to the author, the aspiration to work and remain committed at workplace can only be nurtured and sustained through strategic human resource management. In any case, goals form part...
The idea of organizational effectiveness is of immense importance to organizational scientists and managers in public and private institutions. Organizational scholars perceive and define organizational effectiveness in a diverse array of dimensions. For instance, some goal-based approaches define organizational effectiveness in terms of an organization’s ability to attain a predetermined...
Introduction Over the years, different civilisations have relied on the construction industry to support the human activities prevalent at the time (Ralph 2000). Presently, the global construction industry is experiencing a surge owing to increased human activities like trade and industrialisation. Just like any other sector, the construction industry is...
Background The Hong Kong Stock Exchange (HKSE) is the second largest stock exchange market in Asia. The HKSE was established in the 19th century (McGuiness 2006, p. 892). Today the market ranks among top ten in the market capitalization. The market hit a record market capitalisation of US$1,063.9 trillion in...
Company Background: Size and growth trends Dubai Financial Market began operating in 2000. It operated as a public joint stock company and it was successful in listing its shares in the DFM itself in 2007. Their initial price was Dh1.03, which was an equivalent of 0.28 dollars, (Oxford Business Group,...
Abstract This paper has focused on accomplishing two specific objectives, the first was to evaluate the cause of delays in the construction and development projects in Saudi Arabia while the second involved proposing. strategies for improving construction projects in Saudi Arabia. Through the investigation of this study, it was determined...
Abstract The main aim of this study was to determine the future of the dollar standards and whether it will be replaced by the Renminbi. The study focused on the capacity of China to strengthen her currency. The study explored various factors that could contribute to strengthening the Renminbi, in...
Introduction As Turner and Muller (2005, p.49) surprisingly noted, most literature on the factors of project success have failed to acknowledge the useful role as played by any project leader in the implementation of projects. Instead, these literatures have stressed that results are all that matters in project implementation. Though...
Introduction The main causes of the present global financial crisis are of structural nature. Firstly, the practices forming the new financial architectures comprise of international systems of big investment banks and hedge funds that are inefficiently regulated or fall short of the required regulations. Secondly, the global financial recession occurred...
Introduction Creative Capital Microfinance Solutions has been in operation for the last five years. When the company began offering credit facilities in the form of business loans and consumer loans, there were plans for expansion in the first two and a half years. However, the ambitious plans did not take...
Introduction Investment arbitration is usually instigated by local or international investors on issues encompassing the settlement of disputes regarding investment treaties. Usually, such arbitrations are governed by investment laws, bilateral treaties, and multilateral treaties (and regulations) which are often referenced in times of problem-solving. Common arbitration procedures often occur between...
Introduction to the Study Risk assessment is a stage in the risk management process that is concerned with the determination of both quantitative and qualitative risks in a particular project. Risk assessment in various contexts involves the objective evaluation of risk where the uncertainties and assumptions that exist in a...
Introduction The role foreign direct investment (FDI) plays in ushering economic growth in developing countries cannot be accentuated as much as necessary. FDI is a well-known catalyst in boosting investment in the domestic market. Further, FDI helps in transferring of technology and scientific expertise in the developing countries, as well...
Introduction Earlier theories relating to competitive strategies of manufacturing organizations depended on several rational assumptions such as (a) basic reason for the existence of a firm is to produce something of value, (b) manufacturing has a critical role to perform in the creation of that value, (c) since a firm...
Introduction Rationale of the Topic The author’s discussion concerning retail industry and working capital management has been motivated by living amidst members who operated retail business. This, therefore, signals the presence of in-built experience and cohesion as well as eagerness to evaluate the management of various components of working capital...
Introduction Oil is one of the major export products of the municipality of Abu Dhabi, in the United Arab Emirates. The UAE on one hand was a province but is now rising from the rubbles of the past through a unified stand from a small population and its leadership who...
Market segmentation entails defining different categories of consumers according to their needs. Marketers segment markets so that they can satisfy the actual needs of the consumers. As global markets continue to expand marketers are becoming aware of the need to categorize their customers depending on their specific needs and differentiating...
Investment arbitration is usually instigated by local or international investors on issues encompassing the settlement of disputes regarding investment treaties. Usually, such arbitrations are governed by investment laws, bilateral treaties and multilateral treaties (and regulations) which are often referenced in times of problem solving. Common arbitration procedures often occur between...
