Introduction We are living in a global world, which is powered by technology. People are finding it easy to interact, and organizations, especially multinationals, are hiring people from various cultures. In addition, business organizations hire people of various ethnic groups and gender (Bell, 2012). For these businesses to be successful,...
Tesco is one of the leading retailers in the global market. This UK-based multinational is also regarded as one of the pioneers of the use of Customer Relationship Management (CRM) as it launched its CRM program as far back as the 1990s (Mollah 2014). It is noteworthy that the system...
Introduction In the strategic management process, the decision-making process is very crucial, more so in the strategy formulation and implementation phases. For an organization to form lucrative and feasible plans, it will have to adopt decision making in order to choose from the many alternatives of plans (Davids and Forest...
The marketing approach embraced by an entrepreneurial company dictates its performance and success. Etisalat is one of the leading telecommunication operators in the United Arab Emirates (Etisalat: Company Profile 2016). The firm has ‘deployed numerous fixed and innovative mobile technologies thus making the UAE a leading global ICT economy’ (Etisalat:...
Introduction The Apple Company engages in designing, manufacturing and marketing mobile phones and other media services, portable digital music players and personal computers. It also sells a range of related software, services, networking solutions, peripherals and third party digital content and applications. Services and products of the company range from...
Abstract This paper analyzes the impact of various factors affecting domestic and global marketing. Global economic interdependence is discussed in the paper. Moreover, the influence of economic interdependence on both domestic and global marketing is analyzed. This paper also details the various factors affecting global marketing, including political, cultural, physical,...
Human resource management is the pillar of success in any organization because it enables the identification of the right workforce, motivation, evaluation, and capacity building among employees. It also improves the capability of an organization to attain its mission. A number of organizations invest heavily in their human resource management...
Introduction Employee job satisfaction is a positive emotional state that comes from both their personal and organizational assessment. Worker motivation and commitment are two sides of the working process. Job satisfaction is linked to employees’ perceptions of how their work contributes to their needs (Jex & Britt, 2014). The purpose...
Introduction Being responsible for teams and their performance is an extremely difficult task. To coordinate the efforts of different people and workplace departments, leaders and managers often have to deal with disputes or other force majeure events that cause stress and financial losses. This essay reviews modern literature on disputes...
Use of social media to evaluate potential employees With the growing popularity of social media such as Facebook and Twitter, many people have been seen using the services. Social sites offer people opportunities to express themselves freely without the need to pretend or cover-up for some reason. These sites are...
How can we explain the country-of-origin effect represented in this table? Staffing multinational affiliate companies is a critical success factor and a very challenging task. The biggest question for Multinational Companies (MNC) is whether to embrace across border transfers i.e. send parent country nationals (PCN) to manage the affiliates or...
Executive Summary Google Incorporation has succeeded because of its powerful business model. Google does not produce new products. The company focuses on the best business areas in order to emerge successful. The company uses unique strategies in order to deliver quality services to its consumers. The company has also acquired...
Content The research sought to provide beneficial information that explains why the mere investment in information systems and new management tools does not always lead to improved business results. The study gets its importance from the continued increase in global competition, which intensifies the challenges that managers face. It relates...
Introduction Performance management is an integrated approach aimed at improving the performance of individuals, as well as developing capabilities of teams and individual contributors. The performance management framework constitutes of planning, coaching, and appraisal where desired results are compared to the actual results realized. The ultimate goal of the organizational...
Introduction Information systems are designed by business organizations to enable employees perform their tasks effectively and improve general organizational performance. Most business organizations have different information requirements. For instance, senior managers require information to conduct business planning while middle managers require comprehensive information to assist them in controlling and monitoring...
Controlling Operating Costs The basic requirements for controlling operating costs include technology embracement, outsourcing, efficient shopping, telecommuting, paying invoices regularly, identifying useless processes, canceling power-consuming measures or services, considering ecological decisions and strategies. All the actions mentioned above might reduce the manufacturing expenses of any company. They must be followed...
Content The article analyses Business Excellence (BE) and its relationship with TQM. It describes a model of quality movement from the monitoring of processes to quality control and TQM. The authors identify the aspects of TQM that support models of BE and trace the role of TQM in business excellence....
Introduction After reading the literature provided and carrying out research on this course, I have come across new information on the connection between strategy and human resource management that has caused me to change my thinking on both ideas. I had always assumed that HRM is limited to the management...
Introduction The concept of organizational culture has emerged as a powerful force for transforming the performance and effectiveness of different corporations. Leaders planning to establish a superior strategy should begin by introducing ideas, processes, and procedures that resonate with their firms’ missions and visions. Such initiatives will create a new...
Some of the leadership principles that Pacetta talks about include developing trust in the team; creating loyalty; generation of enthusiasm and excitement in the team and the organization at large. Other leadership principles highlighted include the development of positive attitude by the leaders and members of his team, an exhibition...
Introduction Quality is a relative view that relates to the provision of products and services to consumers of business products (Urban, 2013). The level of quality provided depends on the capacity of the goods or services to attain the client’s expected satisfaction level. In this discussion, I explain how a...
Introduction If we analyze then we come to know that organization knowledge assets (tacit and explicit) have to be administered. Knowledge management is not concerning building a mechanized systems of human assets but it is concerning the preparation and completion of activities designed to incessantly recognize, obtain, apply, share, expand,...
As a business owner or a manager, one must be careful while making his/her decisions, since the future of the business relies heavily on such decisions. Managers have to acknowledge the importance of their roles in running businesses, especially when dealing with new ventures. Due to the stiff competition amongst...
A change in an organization is a complex process that involves setting a goal and developing a plan for achieving it. However, in most cases, a leader has to understand the complex organizational structures and approaches to leveraging them to carry out the alterations properly. This paper aims to examine...
Introduction Beer has been consumed for a long period. Beer refers to lager or ale which has been fermented to different levels. Modelo is a Mexican based beer company which distributes its brands in over 159 countries. The company has 13 brands; its mission is to be a leader in...
Introduction and Big Picture Overview Wal-Mart Stores is “the biggest retailer in the world in terms of employees and revenues” (Basker, 2007, p. 178). The American multinational firm operates grocery outlets, hypermarkets, and discount stores (Brea-Solis, Casadesus-Masanell, & Grifell-Tatje, 2012). The leading retailer was founded in 1962 by Sam Walton....
Introduction It is paramount to note that most businesses have been developing over the last few years in UAE, but customer satisfaction is still not perceived as a core aspect. Research It is imperative to conduct such studies because the role of customer satisfaction in service organizations is still not...
American Express and the Competition Hoover’s and Morningstar define MasterCard Inc., Discover Financial Services, Western Union Co, PayPal Holdings Inc., and VISA Inc. as the primary competitors of American Express (AE). It should be pointed out that these companies are not exactly identical in their preferred field of work (take,...
Apple Inc. is a company that more than any other shows the benefits of innovation and continuous growth in business, as well as the potential damage of stagnation in products and services. By going through numerous ups and downs, the company has expanded immensely and committed a complete transformation, which...
Introduction In a business environment, sustainability is affected by forces in the market, decision science, corporate structure, and real financial management in the short and long term. Therefore, a business organization must put in place stringent measures and strategies aimed and monitoring expansionary modules within feasible levels. Specifically, this paper...
Ideas from the Article The article “The Keys to BPM Project Success” has increased my knowledge about project management and success. I have understood how Business Process Management (BPM) improves the level of business performance. Some of the contemporary strategies such as SCM, CRM, TQM, and Six-Sigma have not been...
Introduction Strategic human resource management (SHRM) is an approach followed in learning organizations to create the effective base not only for implementing advanced human resource strategies but also for responding to the organizational changes. Following the principles of SHRM, leaders in organizations receive the opportunity to create the specific work...
Introduction An organization is made up of integrated social systems that have been split up into small structures or groups that utilize various resources to produce certain outputs. An operating room in a hospital depicts the characteristics of an organization. The enhancement of the performance of a nursing institution requires...
Quality is defined as the ability of the products and services provided to meet the client’s needs. Customer’s certitudes are always informed by the type of treatment they get when they need a service. In the eyes of the client, quality is measured by better performance, nice features, and proper...
Introduction The growth of an organization is one of the stages of its lifecycle that poses certain challenges and opportunities for the company. On the one hand, larger companies are able to make more profit, access more resources, and reach more people. On the other hand, large businesses can be...
Introduction Vodafone Group PLC is one of the largest telecommunication services providers in the world and the largest mobile operator by revenue (Vodafone, 2016). According to the information provided on the company’s website, it has more than 470 million mobile customers, almost 10 million TV customers, and approximately 14 million...
Introduction The human resource administrators focus on managing and providing guidelines on overall human resource services. They have to synchronize the performance of people-related services, guidelines and program through Human Resource Staff. These managers report to the CEO and inform the company’s managers about issues relating to the personnel. Moreover,...
Objective As the Head of Human Resources Department in XYZ Company, I would like to make the following proposal for a guaranteed retirement plan with social security that would help the company meet its employees’ needs. The retirement plan proposed in this document includes details of identified benefits for the...
Introduction Each company and organization has several methods and proposals which may help to improve working conditions, achieve better results, encourage employees, and create appropriate systems. Each worker has a chance to introduce personal ideas with the help of which his/her company may become better and more successful. The position...
Introduction The reasons for resistance to corporate changes can be the General unwillingness of people to change, misunderstanding or rejection of the company’s development strategy, lack of necessary information, and others. In order to overcome the resistance of staff to organizational processes, management needs to take a comprehensive look at...
Introduction Motivation is a complex subject and probably one of the most difficult parts of organizational behavior. If an employee lacks skills, he or she can be trained, if working conditions are not sufficient, those can be improved, but motivation is an indicator that is extremely hard to control or...
The current corporate structure of organizations focuses on employee development and improving team-based performance. This is achieved through the implementation of select coaching strategies that fit the organizational structure and operational objectives. The coaching model is used to optimize performance management and develop leadership. Each organization develops the strategic process...
Management Issues at Lavendary Café There are a number of issues being experienced by Mia Foster, who is the new CEO of Lavendary Café. Firstly, one of the main challenges she faces is that of uncertainty. Most CEOs, especially the ones who serve in such a position for the first...
The change driver that was chosen is the release of a government report predicting the increase in the size of the immigrant community coming from a particular country in the company’s target market region. The analysis of the key factors affecting the process of implementing the changes suiting the chosen...
Introduction In the article entitled “Enhancing customer satisfaction through total quality management practices – an empirical examination,” authors Anil and Satish examine the relationship between total quality management practices and customer satisfaction level. They investigate this connection, primarily relying on the data collected through surveys from Indian manufacturing organizations. The...
Introduction The Dubai Government Excellence Program (DGEP) was initiated in 1997 by His Highness Sheikh Mohammed Bin Rashid Al Maktoum with the view to not only promoting excellence within the public sector of the Government of Dubai but also honoring those deserving employees who pursue excellence and quality delivery of...
Introduction Lean has proved to be a successful philosophy of management operation planning due to its capability to reduce waste (Bamford & Forrester 2010). Additionally, lean is favored because of its assistance in sustainability (Piercy & Rich 2015). Implementing lean thinking in an organization makes it possible to create favorable...
Introduction Knowledge delivery transfer and management has over the years been a topic of interest for many researcher s and educational scientists. Subsequently they have developed tested and tried numerous methods of training that go a long way in delivering accurate and relevant information and knowledge to the learner with...
Organisations are a complex system that is functioning on the basis of proper management and competent staff. One of the most important goals of great organisation design is the possibility to make the most of the talents that the team possesses (Armstrong 2011). A prodigious organisation design features the approaches...
Benefits of Workforce Diversity Embracing diversity in the workplace is not only “a tick” in the box for the management of an organization; rather, it is an opportunity for development and expansion of corporate horizons for gaining a competitive advantage. When discussing the reasons that make companies embrace diversity, it...
“The complex and ever-changing world of international management requires not only cultural awareness and sensitivity, but also the ability to change, develop, and improve on-the-job performance… multinational corporations (MNCs) have pursued cross-cultural training programs for their expatriate managers in order to make them more culturally aware and effective in their...
Introduction Mergers and acquisitions (M&A) involve the joining of companies and their assets such as sharing expertise, acquisition of technology, and diversification of products to increase their competitive position, market dominance, and growth. Avinadav, Chernonog, and Perlman (2018) argue that the main objective of the M&A strategy is to exploit...
As client preferences shift, organizations have to adjust their products and services in order to match these preferences. One of the components that are useful in aligning company products with client expectations is ensuring that the workforce has the right expertise and motivation. To ensure that employees have the required...
Introduction Although the policies that Walmart has been deploying regarding its staff members should currently b viewed as one of the primary concerns and the subjects of further scrutiny. Due to the problems in the company’s policies regarding the management of its human capital, specific needs of staff members are...
Introduction The success of any organization is tied to the effectiveness of its human resources department. This is attributable to the fact that this department is in charge of the analysis and the identification of needs of an organization as far as the achievement of the organization’s goals and objectives...
Article Summary The article under analysis by Bekesi and Bekesi (2017) describes studying the aspects related to recruitment and selection of human resources in organizations on the example of the employees from Bihor County. The authors state that the processes of recruitment and selection are aimed at obtaining human resources...
Abstract Job satisfaction refers to a person’s affective, cognitive, and evaluative response to his/her occupation. Motivation refers to one’s level of readiness to work towards the realization of personal and organizational goals. Motivation and job satisfaction are correlated. Human resource managers use cognitive and psychological measures to assess motivation. On...
Introduction Some people consider the terms ‘group’ and ‘team’ synonyms; however, this is not really correct. These two notions have something in common, but they have more differences. To understand the nature of the differences between these notions, we are going to define the words ‘team’ and ‘group.’ The understanding...
Employees’ attitudes to job directly influence their working behavior and performance. As a result, the main task of an effective manager is to create conditions for employees that contribute to their satisfaction, commitment to the organization, and motivation because these aspects lead to the perfect performance (Vaiman, Scullion, & Collings,...
Introduction Human Resources (HR) departments around the world have been substantially transformed under the influence of globalization. The expanding scope of business presupposes global staffing, which necessitates the development of new approaches to HR activities and management practices. Multinational organizations that are willing to operate successfully in the international market...
Nature of Organizational Change An organization is a group of people who work together with coordinated efforts to achieve certain objectives or goals. Organizational goals and objectives are of various categories and it is this variation of goals and objectives which classify organizations into three main categories namely profit making,...
Introduction The European Foundation for Quality Management (EFQM) is a framework designed to select organizations for the European Quality Award. Since its establishment in 1992, it has obtained a global recognition for assessing organization management. This model is designed to determine the position of an organization in its path to...
Description of all the necessary equipment Running a clothing store without the help of an inventory management system is a tedious job. My sister, who manually tracks and reorders high demand items, is frustrated because she has no inventory management system in her store. Her frustrations can be eased if...
Knowledge Management and Learning Organizations need to develop systems which nurture skills and talents of their employees. Pedlar, Burgoyne and Boydell (1997) reveal that effective knowledge management helps a company to achieve its objectives both in the short term and in the long term (p. 102). Employees who are highly...
Introduction The 21st century is an era of multinational corporations (MNC’s). Since the industrial revolution, the ideas of capitalism and free enterprise have dominated world business and they show little signs of ending soon. The last two centuries have seen the emergence of new companies dominant in different business fields...
Some people believe human resource management’s key role is to control employees and the HR managers are ‘power hungry’ people. Why do you think this belief has emerged? Is there any factual basis for it? Human resource management (HRM) is a critical practice in every organisation. The HRM department should...
Main ideas and themes that are suggested within and across the readings Brown and Anthony (2011) present the idea of innovation as the key contributing factor to Procter & Gamble’s rapid growth and success. Innovation is characterized by continuous development and improvement of new and existing ideas besides being a...
Introduction Every organization needs a system to check the quality of its services. Total Quality Management is one of the most effective tools used in enhancing business performance and service delivery. Critically, the success or failure of an organization’s goals and objectives may depend on how effective the quality management...
Viewpoints on Deming’s ideas about quality management Deming was right when he said that a business process starts with a customer. If the sole purpose of a business is to make or generate revenue then the customers who bring the revenue take the first priority. His view on the use...
Typical problems with top executive teams It has become a trend for organizations to create executive teams and hand them the power of decision-making and projects authorization. Although the contribution of the executive teams to the company is important, they have limitations. They lack common goals. Each individual has his...
Change poses a challenge to those that are experiencing it. This is true for change of all forms and it includes professional, personal and organizational change. For this paper, however, we would discuss personal and professional change and how to manage it effectively. Personal Change This could include literally anything...
The survey questionnaire can help unveil important trends existing in a team. As regards our team, it is possible to identify quite interesting features. The segment concerning procedures is the weakest point in our team. We hardly have any procedures that would encourage team members to participate more actively. Although...
Organizational change is a significant alteration that provides companies with an opportunity to cope with existing issues, respond to external influences, and enhance their overall performance. Those changes that deal with structural changes tend to be the most significant because they affect the whole company at each level. Toyota is...
Introduction Performance management is defined as a process of determining work objectives and goals for an employee to contribute to an organization. The effective performance management system contributes to economic rationality and organizational success. The article selected for reading dealt with performance management systems in the public sector in the...
With the help of an HR scorecard, the organization can ensure that its performance measurement is more to the point and accurate than previously. This happens because the HR scorecard ensures that goals in various areas (such as finance, customers, learning, operations, etc.) are well-defined and easy to follow and...
Top 100 companies Fortune Magazine comes up with a list it calls the Top 100 Companies to Work for in America. This list is highly regarded, and it involves a detailed application process. Companies interested in the list are required to fill a nomination form at no cost. Some of...
Introduction The performance of an organization greatly depends on the people it employs. In fact, employees are the heart of any organization. However, a company can count on the loyalty and commitment of its staff only in case it is attentive to the needs of workers. Thus, care of human...
Consistently treat people with respect and dignity Several factors determine the level of effectiveness when it comes to dealing with people. The nature of leadership applicable represents important aspects that should be given priority in the process of analyzing organization performances. Strategic leadership has got a great influence on the...
The strategic management process within the global environment AirAsia Company relies on the global market as part of its strategic management goals. Global market penetration is the company’s core target. As a beginner, the United States market is the entry market to global business. The company perceives the global market...
Introduction Bachiochi (2000) asserts that the role of a true leader is to keep an organization operating at high efficiency so as to meet both its short-term and long-term goals. A true leader also motivates members to apply their best efforts in order to realize the organizations objectives. As such...
Impact of management on business Management is defined as the way of organizing and coordinating of business activities so as to achieve specific organizational objectives (Waldron, Vsanthakumar, & Arulraj, 1997). It is one of the factors of production that drives the business to success. Management impacts on a business through...
IKEA is a Swedish furniture producing company that has taken Europe by storm in the business. The company has embraced the concept of globalisation and opened stores in different nations across the world, including in the U.K., Japan, and the U.S. among many other nations. The main business activity in...
Introduction Total quality management is a collection of management practices within the organization meant to ensure consistent achievement of organizations goals (Pekar, 1995). It emphasizes on the control of resources including personnel and competitive activities aimed at promoting the company as a way of acquiring and retaining customers and achieving...
Mission The company’s mission is to ensure communication among people and business is efficient. The company is to provide reliable communication networks that are user-friendly and saves on time and cost. Also, the company is to ensure communication among branch offices is synchronized in a manner that achieves organizational efficiency....
Introduction and Background Today, in the increasingly multicultural and ferociously competitive business environments, more people come to realise the role of diversity management in a company’s success. The creation of new social policies aimed at protecting equality and promoting diversity was the first sign that diversity management brings numerous benefits...
Introduction Training program for new employees is very significant for any organization. Training new workers not only enhances efficiency at the place of work but also boosts proper worker-worker and employee-employer relationships. This paper reveals the processes of training new employees, including preparing the training session, implementing the training session,...
Introduction Change is a common feature in organisations. The capacity to handle the changes is the core competence of success in any company (Weick & Quinn, 1999, p. 362). Over the last two decades, the main drivers of organisational changes have been technological advancements, stiff competition and fluctuations in the...
Introduction Good leadership is, perhaps, a prerequisite for success in any organization. Without good leaders, organizations will, most likely, be mismanaged. This will lead to losses, which will in turn translate to failure of the organization to achieve its goals. Good leadership is therefore needed in the formation of strategies...
Executive summary Corporate social responsibility (CSR) activities are adopted by organisations to improve their public images in communities that they conduct business activities. CSR approaches have the potential understand customer needs and ways through which they could be satisfied. One of the approaches to understanding customer needs is by deciphering...
In the course of organizational change, I have learned theoretical approaches to the matter and acquired skills of analyzing organizational processes. I came to the understanding that organizational change is a complex process that can be approached from different angles. Even though there is a considerable body of theoretical works,...
Introduction Marks & Spenser is a well-establish brand known worldwide. It is one of the largest retailers in the UK with a revenue of over 10bn and net income of 486.50m (Marks and Spencer Group PLC 2016). The company is facing certain constraints as it lost more than 7% of...
Introduction The chapter that is the focus of the present assignment describes Genzyme Corporation, one of the largest biotech companies in the world. It explains the company’s choice of direction and focus that led it to claim its place at the top despite its humble beginnings. The company did so...
The airline business needs to consider many things to be successful. It is not only the pricing policy or the destination offerings that make an excellent service. The world is changing rapidly, and airline companies must pay attention to modern trends to keep their customers loyal. American Airlines is one...
Michael Porter developed the five forces framework or tool in the XX century, but this tool has proven itself useful in the XXI century as well. This model examines specific factors crucial for industries’ or businesses’ profitability. With the help of it, an accurate analysis can be created to evaluate...
Background Information Wal-Mart is a retail entity that operates in the United States and other countries around the world. According to Fortune Global 500, the corporation suffices as the second largest with regard to operations and annual turnover. It has received numerous accolades for its stature in offering employment and...
Introduction They try to explain the behaviors of employees in the workplace. Motivation theories give the reasons for different actions that are taken by people. They explain rational motives for employees to repeat or avoid certain behaviors. Hertzberg’s Two-Factor Theory It is also referred to as motivation-hygiene or dual-factor theory....
The terms leadership and management are sometimes used interchangeably regardless of the fact that they bear different meanings. Some individuals posit that there is no difference between leadership and management. However, academics like Henry Mintzberg stress that the aspect of leadership is indeed a subset of management. On the other...
Training of employees is an essential aspect of enhancing an organization’s productivity. The training seeks to equip the employees with the necessary skills that they require in the execution of their duties. There are several methods of training that are divided into two broad categories: Cognitive and behavioral. The methods...
Executive summary In the modern world has turned to an automation information-processing world. Overall utility is hence increased by integrating of networks as new communication network and information is at the forefront. Business processes in the modern society are one way or the other affected by information technology. Competition in...
Introduction Human resource management (HRM) is regarded as one of the most important departments in any organization. It plays an imperative role in improving the performance of an organization as well as setting a foundation for its future success. This report reflects on my learning experiences on strategic HRM and...
Introduction The main functions of leadership are establishing a vision, communicating the vision, motivating, and being an agent of change. Leaders should be charismatic in whatever they do. They ought to be visionary in whatever they undertake to do. Some other theories that can be used to foster effective leadership...
A company’s primary objective is making profit and for this objective to be met many forces should not only come into play but compliment and reinforce each other. The key factors in any organization are employees’ development, efficiency, maximum productivity and innovation and change. Employee development provides a strong platform...
